Senior ServiceNow Solution Architect

KPMG United Kingdom; Birmingham; On-site; GBP 70,000 - 95,000; Full time

Job summary

KPMG seeks a Senior ServiceNow Solution Architect in Birmingham to lead delivery of innovative ServiceNow solutions across client projects. The role demands strong leadership in technical delivery, mentoring junior staff, and contributing to KPMG's ServiceNow roadmap. A proven track record in technology projects and relevant certifications is essential for success.

Qualifications

• 8+ years experience in consulting/professional services.
• Proven delivery record on the ServiceNow platform.
• Ability to author clear documentation.

Responsibilities

• Lead technical project delivery on the ServiceNow platform.
• Define architectural solutions and mentor junior architects.
• Support presales opportunities and contribute to product roadmap.

Skills

Technical delivery

Solution Architecture

ServiceNow expertise

Agile methodologies

Scripting (JavaScript, CSS, Angular JS)

Education

Certified ServiceNow System Administrator

Certified Implementation Specialist (3 product suites)

ITIL Foundation Certification

Tools

Integration Hub

Web Services

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Job description

The Role:As a Senior ServiceNow Solution Architect you will be responsible for leading delivery of ServiceNow based solutions across multiple client projects. You must analyse new business requirements and their correct technical implementation solutions using industry best practices. You will work closely with client stakeholders, delivery leads, business analysts, developers and testers to guide the design through to implementation and beyond whilst ensuring KPMG risk and quality standards are adhered to.

Key aspects of the role are:

• Lead the technical delivery of a portfolio of projects based on the ServiceNow platform
• Define technical solutions (at an architectural and design level of detail)
• Provide senior technical leadership and mentoring to junior architects and offshore development teams.
• Deliver compelling solution demonstrations across the ServiceNow platform.
• Assist development teams in resolving technical issues through all stages of the project lifecycle.
• Continuous growth of knowledge around the ServiceNow platform through certifications, internal/external webinars, case studies, training, community and other resources.
• Support the ServiceNow presales opportunity lifecycle.
• Contribute to the development of KPMG's ServiceNow based product roadmap.
• Operate as a member of the wider KPMG community, sharing knowledge across functions and building your personal network within the firm.

The Person

Required experience:

• 8+ years of experience in consulting / professional services and technical delivery
• A proven track record of delivering technology projects on the ServiceNow platform as a Solution Architect
• Certified ServiceNow System Administrator
• Certified Implementation Specialist in at least 3 product suites
• Experience of agile and traditional software and project methodologies

Preferred experience:

• ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
• ServiceNow Certified Application Developer (CAD)
• Certified in ITIL Foundation (v3 or v4)
• Experience of leading offshore development teams and working with engagement leads, project managers and business analysts to deliver enterprise wide ServiceNow solutions
• Understanding of the key technologies relevant to the ServiceNow integration solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC, etc.
• Experience in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI Pages
• Ability to author clear and comprehensive documentation