Senior Service Management & Cloud Transformation Consultant

Capgemini; United Kingdom; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Capgemini Invent is seeking a Service Management Senior Consultant to join our Cloud Advisory capability in the UK. You will lead design and delivery of ITIL-aligned service management, SIAM multi-vendor frameworks, and automation initiatives across hybrid cloud environments.

You'll engage with clients, shape proposals, and contribute to practice development while mentoring teams and growing our client relationships. Hybrid working options and ongoing training are offered.

Qualifications

• Practical experience designing and implementing Service Management frameworks aligned to ITIL V4.
• Experience in improving ITSM tooling and operating models.
• Experience with SIAM models and multi-vendor environments.

Responsibilities

• Lead design and delivery of enhanced service management capabilities and operating models.
• Guide clients through cloud transition strategies from on-premise to hybrid/multi-cloud.
• Contribute to business development, proposals, and client pitches.

Skills

Service Management

ITIL V4

SIAM

Cloud Advisory

Automation AI

DevOps

Lean

Agile

Business development

Tools

AWS

Google Cloud

ServiceNow

Microsoft

Job description

Capgemini Invent is seeking a Service Management Senior Consultant to join our Cloud Advisory capability in the UK. You will lead design and delivery of ITIL-aligned service management, SIAM multi-vendor frameworks, and automation initiatives across hybrid cloud environments.

You'll engage with clients, shape proposals, and contribute to practice development while mentoring teams and growing our client relationships. Hybrid working options and ongoing training are offered.