Senior Service Engineer

NATIONWIDE PLATFORMS LIMITED; London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading provider of powered access rental equipment in London is seeking an experienced Senior Service Engineer. Responsibilities include assisting in workshop operations, ensuring fleet maintenance, and producing inspection reports. The ideal candidate possesses supervisory experience, relevant qualifications, and strong interpersonal skills. This position offers an opportunity to contribute to safety innovations and customer service excellence.

Qualifications

• Experience supervising engineers in a workshop environment.
• Experience in the Powered Access industry or construction plant hire.
• Ability to prioritize tasks and work under pressure.

Responsibilities

• Assist in the day-to-day running of the workshop.
• Ensure servicing of the hire fleet is maintained.
• Produce monthly inspection reports and organize workload.

Skills

Supervisory experience

Knowledge of mechanical systems

Good interpersonal skills

Education

NVQ level 3 or equivalent in maintenance/engineering discipline

Job description

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Senior Service Engineer

We require an experienced and qualified Senior Service Engineer to join our team. Working alongside the Location Service Manager, you will be responsible for leading the engineering team and contributing to the smooth running of our busy workshop to maintain our fleet and meet customer expectations.

Responsibilities include:

• Assisting the Location Service Manager in the daily operations of the workshop.
• Ensuring 100% coverage for servicing and maintenance of our modern hire fleet.
• Carrying out pre-delivery inspections (PDI) of each machine at depot or on-site as required.
• Producing monthly plant inspection reports and service schedules, and organizing engineers' workload to ensure timely completion of tasks.
• Maintaining the appearance of the fleet to corporate standards.
• Offering guidance and support in response to customer breakdown calls.
• Locating spare parts, ensuring CE rating compliance where applicable.
• Following guidelines in the Quality and Health & Safety policies.
• Maintaining a basic stock control system for workshop spares.
• Identifying training and development needs for workshop personnel.
• Supporting depot engineers with technical assistance and advice.

About you:

• Supervisory experience in a busy workshop environment, with the ability to set high standards.
• Previous experience in the Powered Access industry or construction plant hire.
• Qualified to NVQ Level 3 or equivalent in a maintenance/engineering discipline.
• Ability to prioritize tasks and work well under pressure.
• Experience in mechanical, electrical, and hydraulic systems is desirable.
• Good interpersonal skills and a strong understanding of excellent customer service.

Part of the Loxam Group, Nationwide Platforms is the UK's leading provider of Powered Access rental equipment, with the largest fleet, local depots nationwide, and extensive experience across various sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms, and Media. We are committed to providing the right solutions to support working at height safely.

At Nationwide Platforms, safety is our top priority. Our BlueSky Solutions and Training division offers the latest safety innovations and training, including secondary guarding systems, Harness ON, Material Handling Attachments (MHAs), and the SkySentry monitoring system.

We support an inclusive and diverse workforce and are committed to equal opportunities for all employees. We recognize that our people are our greatest asset.