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Senior Service Engineer

mDeals

Aberdeen City

On-site

GBP 30,000 - 50,000

Full time

Yesterday
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Job summary

An established industry player seeks a Senior Service Engineer to enhance operations in a bustling workshop. This role involves supervising a dedicated team, ensuring top-notch maintenance of a modern hire fleet, and delivering exceptional customer service. With a focus on safety and quality, you will play a vital role in maintaining high standards and supporting engineers with technical guidance. Join a leading provider in the Powered Access rental sector, where your expertise will contribute to innovative solutions and customer satisfaction.

Qualifications

  • Supervisory experience in a busy workshop with engineers/technicians.
  • Qualified in maintenance/engineering discipline at NVQ level 3.

Responsibilities

  • Assist the Location Service Manager in workshop operations.
  • Ensure servicing and maintenance of the hire fleet.
  • Produce inspection reports and service schedules.

Skills

Supervisory Skills
Mechanical Systems Knowledge
Electrical Systems Knowledge
Hydraulic Systems Knowledge
Customer Service Skills
Time Management

Education

NVQ Level 3 in Maintenance Engineering

Job description

We require an experienced and qualified Senior Service Engineer to join our team. Working alongside the Location Service Manager, you will be responsible for the engineering team and contributing to the smooth running of this busy workshop in order to maintain our fleet and meet customer expectations.

Responsibilities include:
  1. Assisting the Location Service Manager in the smooth day-to-day running of this busy workshop.
  2. Ensuring 100% coverage for the servicing and maintenance of our modern hire fleet.
  3. Carrying out pre-delivery inspections (PDI) of each machine at depot or on site as required.
  4. Producing monthly plant inspection reports and service schedules, and organizing the workload of engineers to ensure all work is completed in accordance with company policies.
  5. Maintaining the appearance of the fleet to corporate standards.
  6. Offering guidance and support in response to customer breakdown calls.
  7. Locating spares required, ensuring CE rating, where applicable, is not compromised.
  8. Following the guidelines set out in the Quality and Health and Safety policy.
  9. Maintaining a basic stock control system for workshop spares.
  10. Identifying training and development needs of workshop personnel.
  11. Supporting depot engineers with technical help and advice.
About you:
  1. Supervisory experience in a busy workshop, supervising engineers/technicians, with the ability to set high standards.
  2. Previous experience in the Powered Access industry or other construction plant hire.
  3. Qualified to NVQ level 3 or equivalent in a maintenance/engineering discipline.
  4. The ability to prioritize and work well under pressure.
  5. Experience in mechanical, electrical, and hydraulic systems is desired.
  6. Good interpersonal skills and an understanding of the importance of excellent customer service.

Part of the Loxam Group, Nationwide Platforms is the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots across the country, and extensive experience partnering with companies in various sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms, and Media. Our customers rely on us to provide the right solutions for their every working at height need.

At Nationwide Platforms, your safety is our top priority. Our award-winning BlueSky Solutions and Training division offers customers access to the latest and safest working methods. Through longstanding partnerships with manufacturers, we provide equipment that leads the industry in safety innovations, including secondary guarding systems, Harness ON?, Material Handling Attachments (MHAs), and the SkySentry? control and monitoring system.

We are committed to an inclusive and diverse organization, recognizing that our people are our greatest asset, and we promote equal opportunities for all employees.

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