Senior Service Co-Ordinator

Service Care Solutions; Tees Valley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare service provider in York is seeking a Senior Service Co-ordinator to ensure the effective running of primary care services. The role includes overseeing service delivery, supporting staff, and implementing improvements to patient care. Ideal candidates will be highly organised and proactive. This full-time position offers a competitive salary and a permanent contract.

Benefits

Competitive salary

Responsibilities

• Oversee and co-ordinate day-to-day service delivery across practices within the service.
• Line-manage and support administrative and co-ordination staff.
• Develop and maintain systems for patient flow, referrals, scheduling, and reporting.
• Act as a central point of contact for staff, patients, and partner organisations.
• Support delivery of national and local initiatives.
• Monitor service performance, analyse data, and prepare reports.
• Identify and implement improvements for patient experience.
• Ensure compliance with information governance and health & safety policies.

Job description

Senior Service Co-ordinator – Primary Care Location: York

We are seeking a highly organised and proactive Senior Service Co-ordinator to join our Primary Care Team.

This pivotal role ensures the smooth running of services across our primary care service, supporting the delivery of safe, efficient, and patient-centred care. Working closely with GPs, practice managers, and a range of healthcare professionals, you will help shape services that meet the needs of our local community.

Key Responsibilities:

• Oversee and co-ordinate day-to-day service delivery across practices within the service.
• Line-manage and support administrative and co-ordination staff to ensure smooth service operation.
• Develop and maintain effective systems for patient flow, referrals, scheduling, and reporting.
• Act as a central point of contact for staff, patients, and partner organisations.
• Support delivery of national and local initiatives, such as enhanced access, frailty pathways, vaccination programmes, and long-term condition management.
• Monitor service performance, analyse data, and prepare reports for the leadership team.
• Identify and implement improvements to enhance patient experience and operational efficiency.
• Ensure compliance with information governance, safeguarding, and health & safety policies.

We offer a competitive salary and a permanent contract of 37.5 hours per week.

Please note that this job will close on Nov 2nd 2025. For further information, please contact Scott Marsh.