Senior Service Charge Accounts Administrators

TN United Kingdom; Ringwood; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking two Senior Service Charge Accounts Administrators to join their dynamic Finance team in Ringwood. This exciting role involves managing complex service charge accounts, producing budgets, and acting as the first point of contact for account queries. Ideal candidates will have proven experience in service charge management, strong organizational skills, and proficiency in relevant accounting systems. With a commitment to professional development and a supportive work environment, this role offers a fantastic opportunity for career growth within a forward-thinking organization.

Benefits

Free on-site parking

Life Assurance equivalent to 1x salary

Day off on your birthday

Eye Care reimbursement

Referral and reward schemes

Support for professional subscriptions

Training courses

Qualifications

• Proven experience in Service Charge Accounts team required.
• Familiarity with property management and leasehold knowledge essential.

Responsibilities

• Manage complex service charge accounts and complete year-end accounts.
• Assist with complex query management and workflow improvement.

Skills

Service Charge Accounts Management

Accounting Systems Knowledge

Communication Skills

Organizational Skills

Problem Solving

Education

A-level Standard

Accounting Qualification

IRPM Qualification

Tools

Qube

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

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Senior Service Charge Accounts Administrators, Ringwood

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Client:

Location:

Ringwood, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

263a9dc9fbf5

Job Views:

15

Posted:

28.04.2025

Expiry Date:

12.06.2025

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Job Description:

• Job title: Senior Service Charge Accounts Administrators x 2
• Location: Office based in Ringwood, BH24 3FA
• Hours: 37 per week, Monday to Friday

About the role

It’s an exciting and busy time at Churchill Estates Management (CEM) as we expand our friendly Service Charge Finance team.

Due to growth, we are looking to appoint two Senior Service Charge Accounts Administrators within the Accounts and Finance team based in Ringwood. You’ll support the Service Charge Accounts Supervisor, the wider Service Charge team, and other stakeholders to ensure the successful completion of Service Charge accounts for retirement developments across the UK.

This role, within the Finance department, involves varied responsibilities, including:

• Managing high-profile, complex service charge accounts to complete year-end accounts, service charge budgets, and bank reconciliations following Churchill Estates workflow.
• Assisting with complex query management and workflow improvement.
• Producing estimated budgets for developments and liaising with Regional and Area Management teams.
• Performing analysis and reconciliation, including onboarding and offboarding developments.
• Acting as the first point of contact for complex account queries, serving as a subject matter expert.

The two positions have different additional responsibilities: one involves supporting the team with daily queries, 1:1s, and HR matters; the other focuses on finance integration and onboarding of new business, collaborating with the commercial team.

The working hours are 9:00 am to 5:30 pm Monday to Thursday and 9:00 am to 5:00 pm on Friday, with a one-hour lunch break.

About you

Applicants must have proven experience in a Service Charge Accounts team, familiarity with relevant accounting systems, procedures, property management, and leasehold knowledge. Experience with Qube is advantageous. You should be qualified to A-level standard and ideally hold an accounting or IRPM qualification.

You must demonstrate excellent keyboard skills and proficiency in Word, Excel, and Outlook at an intermediate to advanced level.

Strong organizational and communication skills, the ability to multi-task and prioritize, and attention to detail are essential. As a Senior Service Charge Accounts Administrator, you should exemplify professionalism, resilience, self-motivation, enthusiasm, and initiative.

We seek motivated individuals interested in developing their careers within a forward-looking organization.

What we offer

• Free on-site parking
• Life Assurance equivalent to 1x salary
• Day off on your birthday
• Eye Care reimbursement
• Referral and reward schemes for colleagues, clients, and property management
• Support for professional subscriptions
• Training courses

Our company values are encapsulated in TORCH: Trust, Openness, Respect, Communication, Honesty.

About us

Churchill Estates Management is a progressive managing agent for privately owned leasehold retirement living accommodations.

As part of the Churchill Retirement Group, we pride ourselves on our heritage and recent awards in customer service, as well as being ranked in the Sunday Times Top 10 ‘Best Places to Work’.

We manage over 220 developments nationwide, overseeing more than 9,000 apartments and serving over 11,000 retired residents.

We are growing rapidly with ambitious future plans.

Join our professional, award-winning, customer-focused team.

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