Senior Service Advisor

Perfect Placement UK Ltd; Test Valley; On-site; GBP 30,000 - 40,000; Full time

Job summary

An automotive luxury specialist in Test Valley is seeking a Senior Service Advisor to enhance customer experiences. The role offers a salary of up to £40,000, Monday to Friday work hours, and opportunities for career advancement. Candidates should have prior Main Dealer experience and a strong focus on customer service. Responsibilities include communicating with customers, managing job cards, and preparing invoices.

Benefits

Up To £40,000 Basic Salary Depending on Experience

Monday To Friday 8.30am - 5.30pm ONLY

NO Weekends!

Fantastic Opportunity for Career Development & Growth

Qualifications

• Previous experience within a Main Dealer environment.
• Ability to effectively upsell and enhance knowledge.

Responsibilities

• Professionally communicate with customers about vehicle repair work.
• Produce Job Cards on in-house computer systems.
• Update Customers and Vehicle Records.
• Prepare and complete Invoices.
• Advise Customer on repair costs and timescales.

Skills

Customer focused

Effective upselling

Exemplary customer service

Job description

Our client is an Automotive Luxury Sports & Classic Car Specialist, and they are currently recruiting for a Senior Service Advisor in the Kimpton area.

For your hard work as a Senior Service Advisor for our Client, you can expect a salary with up to £40,000.

Benefits:

- Up To £40,000 Basic Salary Depending on Experience
- Monday To Friday 8.30am - 5.30pm ONLY
- NO Weekends!
- Fantastic Opportunity for Career Development & Growth!

Duties:

- Professionally communicate with customers about repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Part of this Service Advisor role will include preparing and completing Invoices
- Advise Customer on estimated costs of repairs and timescales of work
- Working closely with the Workshop & Parts Departments to ensure a smooth process.

Our Client is ideally seeking Senior Service Advisors who have previous working experience within a Main Dealer environment. Furthermore, it’s imperative you demonstrate exemplary customer service, as well as a willingness to enhance your knowledge.

To be successful in this role you will be customer-focused and have the ability to upsell effectively.

To apply for this Senior Service Advisor position, please forward your CV to Ben Loft quoting the job reference number or call our office for a chat about this Service Advisor position.

Perfect Placement UK Ltd – See our website for details