Senior Service Advisor

Auto Skills UK; Hessle; On-site; GBP 28,000 - 33,000; Full time

Job summary

A leading automotive services provider is seeking a Senior Service Advisor to join their team in Hull. The role involves arranging service bookings, ensuring workshop efficiency, and upselling services. Candidates should have 2-3 years of experience as a Service Advisor and knowledge of DMS systems such as Kerridge or Pinnacle. A full manual UK driving licence is required. This position offers a basic salary of £28,000 with OTE up to £33,000 and comes with staff discounts and continued training.

Benefits

Staff discounts

Free parking off-site

Continued training and development

Qualifications

• 2-3 years of experience as a Service Advisor.
• Knowledge of DMS systems like Kerridge or Pinnacle.
• Full manual UK Driving Licence.

Responsibilities

• Arrange Service Department bookings.
• Ensure efficient workshop loading and attend to customer requirements.
• Upsell works and special offers/Service Plans.

Skills

Customer service experience

Upselling experience

DMS System knowledge

Tools

Kerridge

1 link

Pinnacle systems

Job description

Overview

Senior Service Advisor — Basic Salary: £28,000; OTE: Up to £33,000; Location: Hull; Hours: Monday to Friday 08:00-18:00, 1 in 3 Saturdays 08:30-12:30.

Benefits

• Staff discounts
• Free parking off-site
• Continued training and development

Responsibilities

• Arranging Service Department bookings.
• Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
• Upselling works to be completed and special offers/Service Plans

Skills and Qualifications

• Must have previous experience as a Service Advisor - 2/3 years experience
• Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
• Previous experience Upselling
• Full manual UK Driving Licence

If you are interested in this Service Advisor position, please contact Lucy @ Auto Skills and quote job number: 50970