Senior Service Advisor

Perfect Placement; Guildford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive recruitment agency is seeking a Senior Service Advisor in Guildford. The role requires effective communication with customers regarding vehicle repairs and the ability to produce job cards and invoices. Ideal candidates will have experience in a Main Dealer environment and be focused on customer satisfaction and upselling. This position offers a salary up to £34,000 plus an uncapped bonus.

Qualifications

• Previous experience in a Main Dealer environment is ideal.
• Ability to communicate effectively with customers.

Responsibilities

• Communicate professionally with customers about repairs.
• Produce Job Cards in the system.
• Update customer and vehicle records.
• Prepare and complete invoices.
• Advise customers on repair costs and timescales.

Skills

Customer focus

Upselling

Job description

Overview

Our client is an Automotive Dealership and they are currently recruiting for a Senior Service Advisor in the Guildford area.

Salary and Benefits

Salary: Up to £34,000 (DOE) + £6,000 uncapped bonus

Hours: Monday - Friday 8am - 6pm + 1 in 3 Saturday mornings (rota)

Work within a high performing and successful environment

Great career progression opportunity

Duties

• Professionally communicate with customers about repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Part of this Service Advisor role will include preparing and completing Invoices
• Advise Customer on estimated costs of repairs and timescales of work

Requirements / Qualifications

• Our Client is ideally seeking Senior Service Advisors who have previous working experience within a Main Dealer environment.
• To be successful in this role you will be customer-focused and have the ability to upsell effectively.

Application

To apply for this Senior Service Advisor position, please forward your CV to Liam Buffenbarger quoting the job reference number or call our office for a chat about this Service Advisor position.