Senior Service Advisor

Perfect Placement UK Ltd; Cambridge; On-site; GBP 37,000 - 43,000; Full time

Job summary

A leading automotive dealership in Cambridge is seeking a Senior Service Advisor to manage customer communications about vehicle repairs, produce job cards, and prepare invoices. This role offers a basic salary of £37,074 along with a rewarding bonus scheme and genuine career opportunities in a supportive team environment. Working hours are Monday to Friday, with Saturday mornings on a rota.

Benefits

Strong and rewarding bonus scheme

Career development opportunities

Work with a leading automotive brand

Qualifications

• Previous experience within a Main Dealer environment is preferred.

Responsibilities

• Communicate with customers about repair work.
• Produce Job Cards using computer systems.
• Update customer and vehicle records.
• Prepare and complete invoices.
• Advise customers on costs and timelines.

Skills

Customer-focused

Ability to upsell

Job description

Overview

Our client is an Automotive dealership and they are currently recruiting for a Senior Service Advisor in the Cambridge area.

Benefits

• £37,074 basic salary
• Strong and rewarding bonus scheme
• Work with a leading automotive brand and highly supportive team
• Genuine, long-term career development opportunities within the group
• Working hours: Monday–Friday, 8am–6pm
• Saturday mornings on a rota (with time given back in the week!)

Responsibilities

• Professionally communicate with customers about repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Part of this Service Advisor role will include preparing and completing Invoices
• Advise Customer on estimated costs of repairs and timescales of work

Qualifications / Requirements

• Our Client is ideally seeking Senior Service Advisors who have previous working experience within a Main Dealer environment.
• To be successful in this role you will be customer-focused and have the ability to upsell effectively.

Application

To apply for this Senior Service Advisor position, please forward your CV to Danielle Axtell Carty quoting the job reference number or call our office for a chat about this Service Advisor position.

Perfect Placement UK Ltd – See our website for details