Senior SEND Caseworker

Knowsley Council; Knowsley; Hybrid; GBP 34,000 - 42,000; Full time

Job summary

Knowsley Metropolitan Borough Council is seeking an experienced Senior SEND Caseworker to lead the Education and Inclusion Service. You will supervise a team of SEND Caseworkers and ensure high-quality preparation of Education, Health and Care Plans (EHCPs) in line with the Children and Families Act 2014.

You will deputise for the SEND Team Manager and contribute to continuous service improvement, with a focus on timely, compliant casework and strong collaboration with families and partners.

Qualifications

• Extensive experience of statutory SEND casework.
• Strong leadership and supervisory skills within SEND teams.
• Experience delivering Education, Health and Care Plans (EHCPs) to high standards.
• Ability to deputise for the SEND Team Manager and drive service improvement.

Responsibilities

• Lead and supervise a group of SEND Caseworkers to ensure timely, compliant casework.
• Oversee quality assurance of EHCPs and statutory processes.
• Manage complex caseloads and act as escalation point for disputes and complaints.
• Support service development through supervision, training and performance management.
• Collaborate with families, children and multi-agency partners to meet regulatory requirements.

Skills

Leadership

Casework

Job description

We are looking for driven and passionate people to work with us to deliver real benefits for our residents and businesses and become part of the Knowsley Journey

• Location: Knowsley Metropolitan Borough Council, Municipal Buildings, Hybrid Working
• Contract: Permanent
• Working Pattern: Full Time
• Hours: 36 hours per week.
• Closing Date: 22/11/2026 at 23:59
• Reference: CVP 0731

Knowsley Council is an award-winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024.

We are an Accredited employer under the Liverpool City Region Fair Employment Charter , demonstrating that we are committed to the principle of fair employment and we are dedicated to providing a healthy, fair, inclusive and just workplace.

Come join us and be part of our success.

Senior SEND Caseworker
Pay Band N | Children’s Services – Education and Inclusion

We are seeking an experienced and committed Senior SEND Caseworker to join our Education and Inclusion Service and play a key leadership role within our SEND team.

This is a varied and rewarding post for an established SEND professional with strong knowledge of the Children and Families Act 2014 and extensive experience of statutory SEND casework. You will manage and supervise a group of SEND Caseworkers, providing day‑to‑day leadership, professional guidance and quality assurance of Education, Health and Care Plans (EHCPs). You will also manage a complex caseload, act as a point of escalation for disputes and complaints, and prepare cases for mediation and tribunal where required.

Working closely with children, young people, families and multi‑agency partners, you will ensure statutory processes are delivered to a high standard, within timescales, and in line with legislation and best practice. The role includes deputising for the SEND Team Manager, contributing to service improvement, and supporting team development through supervision, training and performance management.

We are looking for someone who is resilient, highly organised, confident in decision‑making and passionate about achieving the best outcomes for children and young people with SEND.

At Knowsley Council we will consider requests for flexible working. For most roles, the following types of flexibility areusually possible: flexible hours, working from home, compressed hours, part-time. There is a requirement for you to attend your work base at least 2 day’s per week.

We welcome applications from residents and beyond, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.

Please note sponsorship is not available for this role.

We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.

At Knowsley we value our applicants and want them to feel well-informed and welcomed. If you have any questions about this specific job role or what it is like to work at Knowsley, please contact:

Closing Date: Sunday, 22nd November 2026 at 23:59pm

Interview Date: Tuesday, 1st December 2026