Senior Secretary

South Warwickshire NHS Foundation Trust; Warwick; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

A leading NHS foundation trust is seeking a Medical Secretary to provide comprehensive administrative support within Warwick Hospital. This role involves coordinating clinical administration and offering patient-centered services while working collaboratively with clinicians and staff. Candidates should exhibit strong communication and organizational skills, with an emphasis on problem-solving in a healthcare context.

Qualifications

• Experience in a healthcare setting is advantageous.
• Ability to work independently and collaboratively.
• Excellent interpersonal, verbal, and written communication skills.

Responsibilities

• Provide confidential, patient-centered clinical administration and secretarial service.
• Advise on specialty-specific matters and manage elective and emergency pathways.
• Coordinate delivery of a single point of access for patients.

Skills

Interpersonal Communication

Verbal Communication

Written Communication

Time Management

Problem Solving

IT Proficiency

Organizational Skills

Job description

We are seeking a dynamic and forward-thinking individual to lead a team of secretarial and administrative staff, providing cross-boundary secretarial support services within an Acute Hospital Trust.

The successful candidate must be able to work collaboratively as part of a team, supporting clinicians and their staff, while also demonstrating the ability to work independently. Experience in a healthcare setting is advantageous, though not essential.

Key skills include excellent interpersonal, verbal, and written communication, along with high levels of organization. Proficiency in IT, effective planning, prioritization, time management, and problem-solving are essential.

This role is based at Warwick Hospital, with working hours from Monday to Wednesday, involving a mix of home and office-based work.

The primary responsibilities include providing a confidential, patient-centered clinical administration and secretarial service to consultants and their teams, in line with departmental, trust, and national standards. The role also involves advising on specialty-specific matters, managing elective and emergency pathways, and coordinating the delivery of a single point of access for patients.

Join us at South Warwickshire NHS Foundation Trust, rated Outstanding by the CQC. We serve Warwickshire and beyond, including hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa, and Shipston-on-Stour, along with community services across the county. We are committed to improving quality, integrating pathways, and increasing productivity, guided by our core value: "Trusted to provide safe, effective and compassionate care."

For more information or to arrange an informal visit, please contact:

• Name: Lisa Mancell
• Job title: Medical Secretary Manager
• Email: [e-mail]
• Telephone: [phone] ext 8432