Our Client, a multi-national freight forwarder, has a vacancy for a Senior Sea Freight Operations Coordinator to manage the day-to-day activities and all related administration, as well as building relationships with potential and existing clients to ensure high standards of customer care at all times.
Main Job Purpose
- Manage the day-to-day Sea Freight operations.
- Coordinate the export and import bookings of Sea Freight jobs.
- Raise job files and all appropriate operations paperwork.
- Process jobs through the MULTIFREIGHT software system.
- Handle customs entries using the CDS System.
- Check all Sea Freight jobs daily and keep clients informed of any deviations from the schedule.
- Engage in extensive client liaison and negotiation.
- Coordinate with suppliers and negotiate terms.
- Liaise internally with the sales team for quotations and service information.
- Manage jobs from quotation to final invoicing, ensuring client expectations are met.
- Maximize gross profit by negotiating with suppliers.
- Proactively contact existing clients to maximize business potential.
- Invoice jobs upon completion.
Experience Required
- Proven experience in Sea Freight Forwarding Operations.
- Experience with Sea Freight exports.
- Commercial awareness.
- Ability to work under pressure and prioritize workload.
- Ability to work independently.
- Experience working to strict deadlines.
- Good analytical skills.
- Effective communication skills.
- Proven experience within a freight forwarding environment in Sea Freight exports.
Salary/Benefits
- Circa £30,000 - £38,000, dependent on experience.
- Contributory pension.
- 22 days holiday.
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