Senior Salesforce Solutions Analyst

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Senior Salesforce Solutions Analyst, Oldbury

Client:

DPDgroup

Location:

Oldbury, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

40f6e5e94788

Job Views:

6

Posted:

24.04.2025

Expiry Date:

08.06.2025

Job Description:

Job Description

Our Salesforce Platform Manager is currently recruiting for a first-class Senior Salesforce Solutions Analyst to join their highly skilled team. This role is based in our head office in Oldbury; however, remote working is available.

Your key areas of responsibility would be:

• Designing and building advanced Salesforce solutions
• Utilising declarative functionality (flows, approvals, assignment rules, formula fields, custom fields, record types and page layouts, plug-ins from the AppExchange) to implement system enhancements to meet the evolving needs of the company.
• Working with 3rd party and internal development teams to implement custom/bespoke functionality.
• Continuing professional development of Salesforce certifications and skills.
• Undertaking knowledge transfer of new functionality to senior managers for cascading to all relevant users.

Responsibilities will include but not be limited to:

• Building and maintaining reporting and dashboard suites
• Working closely with key stakeholders throughout the business to understand requirements, design and build solutions; working with third-party developers when required.
• Acting as an escalation point for the wider team for second line support questions
• Undertaking transfer of knowledge to a select group of users who require admin permissions across the business.
• Completing regular internal system audits and preparing for upgrades.
• Delivering the full life cycle of projects from requirement gathering, design, test, and delivery.
• Based on a solid understanding of the needs of all the company’s user groups, bringing suggestions for system improvements and developments to Salesforce business lead, National Managers, and Executive Board.
• Undertaking full implementation of system developments involving declarative functionality: assignment rules, workflows & approvals, custom fields, page layouts, and plugins from AppExchange.
• Undertaking custom development of functionality on the platform.
• Working closely with end users to understand areas for development and to support their use of the Salesforce platform.
• This role will involve some national travel.

Qualifications

• ADM certified

Experience in Mulesoft and Marketing Cloud Account Engagement (Pardot) would be beneficial but not essential.

Additional Information

About our benefits:

We recognise that our people are at the heart of our business; without them, we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Free onsite car parking for all employees
• Health Kiosks visiting every location
• Vitality at Work
• Discounted shopping from ’s of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends
• For employees who regularly use a screen as part of their job, we offer free eye tests and support with the cost of glasses.