Senior Sales Professional

RALPH LAUREN; London; On-site; GBP 25,000 - 45,000; Full time

Job summary

An iconic lifestyle brand seeks a passionate and energetic team player to support the sales team and enhance client experiences. This role offers the chance to grow within a dynamic environment, where you can bring your whole self to work while engaging with Very Important Customers. You will be instrumental in building lasting client relationships and maintaining brand standards, all while contributing to a culture of inclusion and belonging. Join a forward-thinking company that values your contributions and offers career growth opportunities in a competitive market.

Benefits

Career growth opportunities

Competitive benefits package

Employee discounts

Inclusive work environment

Qualifications

• Experience in a premium/luxury environment with management abilities.
• Excellent organisational and communication skills.

Responsibilities

• Support sales team to ensure extraordinary client experience.
• Build and maintain a loyal client base of top clients.
• Uphold Brand standards and communicate product feedback.

Skills

Organisational Skills

Communication Skills

Client Engagement

Team Leadership

Sales Management

Tools

Clienteling Tools

Digital Tools

Store Systems

Job description

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

WHAT WE OFFER

• The opportunity to work for an iconic and unique lifestyle brand
• Career growth opportunities
• Competitive benefits package and discounts
• An environment where you can bring your whole self to work

Essential Duties & Responsibilities

WHAT YOU'LL DO

Business Client Development

• Support the sales team in absence of manager(s) to ensure an extraordinary client experience to maximise sales and commercial opportunities in store and via out-reach
• Build and maintain a loyal client base of Very Important Customers (VICs), Super VICs & top clients
• Communicate, engage and energise the team to maximise performance using service metrics

Leadership & Engagement Support

• Support the manager(s) creating an inclusive working environment with a client-first culture
• Support the team using service metrics in absence of manager(s) to deliver sales and profit results
• Support the manager(s) developing the team product knowledges and selling culture

Operations

• Expert of Ralph Lauren clienteling and digital tools, store systems and procedures, cash management and able to interpret key business reports
• Uphold & coach Brand standards and Brand presentation
• Communicate product and client feedback to buyers & manager(s) and coordinate marketing initiatives and price changes

Pay Range Max

Pay Range Min

Experience, Skills & Knowledge

WHO YOU ARE

• Energetic, passionate, and results-driven team player
• Experience in a premium/luxury environment with proven management abilities
• Excellent organisational and communication skills with in-depth Brand and product knowledge