Senior Sales Operations Manager - Business Partner (Remote, UK)

TN United Kingdom; United Kingdom; Remote; GBP 106,000 - 127,000; Full time

Job summary

An innovative company is seeking a Senior Sales Operations Manager to enhance operational excellence in a remote role. This position involves collaborating closely with EMEA and APAC sales teams to drive strategic initiatives, optimize processes, and leverage data insights for improved productivity. The ideal candidate will possess strong project management skills, a deep understanding of sales tools, and the ability to communicate effectively with executive audiences. Join a forward-thinking organization that values teamwork and offers competitive compensation along with attractive benefits.

Benefits

Equity

Bonuses

Flexible Working Hours

Health Insurance

Professional Development

Remote Work Opportunities

Qualifications

• 5+ years in sales strategy and operations in a SaaS environment.
• Strong project management and leadership skills.

Responsibilities

• Collaborate with sales leadership to develop go-to-market strategies.
• Lead sales operational cadence including forecasting and pipeline analysis.

Skills

Sales Strategy

Sales Operations

Project Management

Communication Skills

Interpersonal Skills

Business Acumen

Tools

Salesforce

Clari

CPQ

Gong

Excel

Google Sheets

Job description

Senior Sales Operations Manager - Business Partner (Remote, UK)

Company: Grafana

Location: Remote, UK

Job Category: Other

EU work permit required: Yes

Job Reference: 141607f54e44

Job Views: 9

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description

Grafana’s GTM Organization is seeking a Senior Manager of Sales Operations to collaborate with our EMEA and APAC Sales teams. Reporting to the Senior Director of Field Operations, you will work closely with Sales Leadership to drive operational excellence, manage localized planning, and develop sales strategies in partnership with Revenue Operations. The role requires strong business partnering skills, expertise in financial and business reporting, planning, modeling, process implementation, and good business acumen.

Key Responsibilities

1. Collaborate with EMEA and APAC Sales Leadership and cross-functional stakeholders to develop go-to-market strategies and resource plans.
2. Design sales territories, management organizations, and quota allocations based on data, aligning with global strategies. Influence Sales Leadership decisions to optimize processes and partner with Sales Planning for operational execution.
3. Lead the sales operational cadence, including forecasting, pipeline analysis, and quarterly reviews, to provide insights and identify opportunities for efficiency and productivity improvements.
4. Create programs to leverage trends, build business cases for alignment, develop performance reports, identify barriers, and work to remove them.
5. Serve as the subject matter expert on Sales policies and liaise with Revenue Operations on behalf of EMEA and APAC teams.

Requirements

• 5+ years of experience in sales strategy and operations within a high-growth enterprise SaaS environment, supporting EMEA/APAC sales teams.
• Strong project management skills, including planning, managing details, multitasking, stakeholder collaboration, and navigating ambiguity.
• Team-oriented with strong interpersonal skills and leadership qualities.
• Excellent communication skills for engaging with executive audiences, explaining data insights clearly.
• Comfortable working in ambiguous environments, prioritizing effectively and working diligently without external motivation.
• Deep understanding of sales tools such as Salesforce, Clari, CPQ, Gong, etc.
• Advanced Excel/Google Sheets modeling skills, including functions like import, index matches, and pivot tables.

Preferred Qualifications

• Experience in open source projects.
• Familiarity with Grafana, Tableau, or other BI tools.
• Basic knowledge of SQL or similar querying languages.

The OTE compensation range in the UK for this role is £106,000 - £127,000, with actual compensation based on experience and skills. Benefits include equity, bonuses, and other listed perks.