Senior Sales Operations Manager

TN United Kingdom; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Senior Sales Operations Manager to drive efficiency and support sales teams in a fast-paced environment. This role involves optimizing processes, conducting data analysis, and collaborating across departments to enhance productivity. You will partner closely with sales executives and senior leadership, making a significant impact on the company's growth trajectory. If you are analytical, solution-oriented, and passionate about improving operational practices, this opportunity offers a dynamic and supportive workplace where your contributions will be valued and recognized.

Benefits

Private health insurance

Pension plan

Enhanced Maternity and Paternity Pay

Volunteer days

Vacation days

Flexible leave days

Modern office space

Qualifications

• 5+ years of experience in sales operations, preferably in a SaaS environment.
• Strong analytical skills with a focus on data modeling and process optimization.
• Ability to work in a fast-paced, dynamic environment.

Responsibilities

• Enhance business processes and improve sales team productivity.
• Analyze sales processes and make data-driven recommendations.
• Collaborate with finance and sales leaders on strategic objectives.

Skills

Data Analysis

Process Optimization

Communication Skills

Project Management

Problem-Solving Skills

Customer Service Orientation

Education

BA or BS in Finance

MBA

CPA

Tools

Microsoft Office Suite

Salesforce

PowerBI

Tableau

Job description

About the role: In this high-growth, execution-focused company, the Senior Sales Operations Manager will support our sales leaders and sales teams through process optimization, GTM design planning, data analysis and financial modelling to support decision-making. Reporting directly to the Senior Director of Sales Operations for EMEA, this is an opportunity to partner closely with sales executives and senior leadership to help shape the growth trajectory of a fast-growing pre-IPO software company. The ideal candidate is collaborative, analytical, and solution-oriented.

Responsibilities:

1. Enhance business processes and advance the maturity of the Tricentis operating model.
2. Analyze and refine end-to-end sales processes to drive efficiency, scalability, and revenue growth.
3. Identify bottlenecks and implement automation and system enhancements to improve sales team productivity.
4. Develop and maintain standardized workflows, ensuring alignment across global and regional sales teams.
5. Make data driven recommendations to improve sales productivity and performance.
6. Collaborate with finance on building, testing, and revising sales productivity and capacity models according to internal and external business trends.
7. Participate in Go-To-Market strategy, building productivity and quota models according to strategic objectives.
8. Build automated reports and dashboards that show trends and progress against business priorities.
9. Collaborate with data visualization teams on producing actionable and accurate reporting that highlight business trends and inefficiencies.
10. Seamlessly work with sales leaders to integrate KPI’s, Metrics that Matter, and analytical thinking into regular sales business reviews.
11. Work directly with data integrity teams to identify data patterns and opportunities to improve reliability of data, retroactively and ongoing.
12. Work cross-functionally with key stakeholders to improve collaboration and overall business process.

Qualifications:

1. 5+ years of related work experience required, ideally in a publicly traded, or $100M+ ARR SaaS company.
2. Experience working with field sales organizations, finance, accounting, planning and/or operations.
3. Experience with data modeling and analysis.
4. Microsoft Office Suite proficiency.
5. Ability to self-manage, scope, prioritize & communicate operational work deliverables.
6. Clear, succinct, "value add" communication style that helps internal partners quickly understand your goals and the benefits of operational practices by linking them to business improvement.
7. Ability to interface with all levels of employees, from Executive level to employee base.
8. Experience working in a fast paced, complex, and dynamic environment.
9. Experience working with system architects, Data Warehouse and BI developers, translating business requirements into technical language and ensuring effective QA / UAT of data solution delivery.
10. Ability to manage multiple, concurrent projects and work independently and thrive in a fast-paced, constantly changing environment.
11. Strong customer service orientation, analytical and problem-solving skills.
12. BA or BS degree in Finance, Accounting, Operations, Statistics, Computer Sciences, or Information Systems.
13. Preferred but not required: Management Consulting experience, Big 4 Accounting Experience, MBA, CPA, Salesforce proficiency, PowerBI proficiency.
14. Preference for familiarity with Salesforce CPQ, Salesforce Communities, Clari, Tableau or PowerBI.

Tricentis Core Values:

1. Demonstrate Self-Awareness: Own your strengths and limitations.
2. Finish What We Start: Do what we say we are going to do.
3. Move Fast: Create momentum and efficiency.
4. Run Towards Change: Challenge the status quo.
5. Serve Our Customers & Communities: Create a positive experience with each interaction.
6. Solve Problems Together: We win or lose as one team.
7. Think Big & Believe: Set extraordinary goals and believe you can achieve them.

We offer:

1. Supportive and engaged leadership team.
2. Career path and professional & personal development.
3. Modern and new office space in the heart of London.
4. Pension plan, Private health insurance and Group Life Insurance.
5. Enhanced statutory Maternity and Paternity Pay.
6. A number of leave offerings: volunteer days, vacation days, public holidays, and flex/floating leave days.
7. And more!

If you are a passionate, proactive, and results-oriented individual looking for an exciting opportunity in a rapidly growing organisation, we invite you to apply. We look forward to reviewing your application and discussing how you can contribute to our continued success. Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran.