Senior Sales Operations Analyst

Senior Sales Operations Analyst, united kingdom

Client:

Sophos

Location:

Job Category:

-

EU work permit required:

Yes

Job Reference:

0ba9772f168b

Job Views:

3

Posted:

18.04.2025

Expiry Date:

02.06.2025

Job Description:

Role Summary

The Sales Operations Analyst is a trusted advisor to regional sales leadership teams, providing critical sales forecasting insights and support. You will be responsible for providing direct operational support to regional sales teams for operational issues, as well as a resource for the identification and implementation of improvements in the region. Create, maintain, and run reports and analytics on internal and external sales, sales enablement, and channel activities. Work closely with the Sales Operations leadership to inform strategy and measure regional performance.

What You Will Do:

1. Participate in regional annual planning, including go-to-market strategy, sales territory planning and implementation, resource planning, and target-setting.
2. Weekly consolidation and critical review of the sales forecast for the region, including appropriate discussions with sales to assess, challenge, and support. Submission of the completed forecast.
3. Participate in resource planning, maintain regional sales hierarchy and roles including open headcount.
4. Monitor, review, and report regional activity against specified Key Performance Indicators (“KPIs”), including for example pipeline, product trends, win ratios, and forecast accuracy.
5. Identify business-relevant issues and trends, both internal and external, and communicate these to the regional Sales leadership team.
6. Build GTM Territory and quotas plans for regional sales teams, supporting commission team.
7. Work closely with our global Shared Services Centre on 2nd and 3rd level sales support enquiries.
8. Provide training and best practices guidance to the regional sales team on the appropriate use of the Customer Resource Management software tool (“CRM”), currently Salesforce.
9. Monitor and report on trends in CRM usage, working with sales to review and improve data quality hygiene.
10. Create and maintain reports and dashboards within the CRM for the regional sales team.
11. Review and appropriately approve or reject discount approval requests, representing the needs of the region and the company while understanding the implications of the requests.
12. Understand the business strategy for the region and ensure that the appropriate operation support mechanisms are in place, well implemented, and meet the needs of the business.
13. Identify and communicate possible ways to improve sales productivity in the region.
14. Create and maintain sales territory maps and alignment plans for the region.
15. Create and maintain accurate visual representations of current and historic regional sales structures.
16. Create and maintain records of the sales landscape at given intervals, pipeline snapshots & forecast records.

What You Will Bring:

1. Several years experience in Sales Operations or similar areas (such as Finance, Data Analytics).
2. Strong / advanced Excel skills, experience with Power Bi a bonus.
3. Fast learner with strong hands-on mentality and good problem-solving skills.
4. Participation in global operations-oriented projects, representing the interests of the region.
5. Fluent written & spoken English, knowledge of German a bonus.

Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.

What's Great About Sophos?

• Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach.
• Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit.
• Employee-led diversity and inclusion networks that build community and provide education and advocacy.
• Annual charity and fundraising initiatives and volunteer days for employees to support local communities.
• Global employee sustainability initiatives to reduce our environmental footprint.
• Global fitness and trivia competitions to keep our bodies and minds sharp.
• Global wellbeing days for employees to relax and recharge.
• Monthly wellbeing webinars and training to support employee health and wellbeing.

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Created on 18/04/2025 by TN United Kingdom