Senior Sales Executive (hybrid, London)

Randstad (Schweiz) AG; London; Hybrid; GBP 32,000 - 35,000; Full time

Job summary

Join a leading publishing company as a Senior Sales Executive and help clients turn their life stories into books. This hybrid role involves consulting with clients, providing personalized recommendations, and collaborating with an editorial team, all within a supportive and innovative environment.

Benefits

25 days paid holidays + 8 bank holidays

Pension (4% + 4%)

Private health care

Flexible working hours

International start-up environment

Qualifications

• At least 4 years of B2C telephone sales experience.
• Exceptional ability to build rapport quickly.
• Comfortable with handling objections.

Responsibilities

• Guide prospective clients through purchasing their life story.
• Consult with clients over phone and Zoom.
• Work closely with the editorial team for client support.

Skills

B2C telephone sales

Building rapport

Growth mindset

Guiding clients

Team collaboration

Self-motivation

Communication skills

Identifying opportunities

Listening to stories

Tools

HubSpot

Aircall

G Suite

Job description

About Us

At StoryTerrace, we’re on a mission to ensure that every life story is captured and preserved in a meaningful way. As the market leader in personal biography publishing, we’ve helped thousands of clients turn their memories into professionally written memoirs using our proprietary platform and a network of over 600 skilled writers.

We’re proud to be an award-winning, purpose-driven scale-up with offices in London and a strong presence in the UK and the US. Our culture is consistently described as supportive, open-minded, and mission-driven, something our team deeply values. We combine the impact of a meaningful product with a collaborative, trust-based environment where people love working with one another.

Our work has been featured in GQ, The Wall Street Journal, The Times, and beyond. Now, we’re looking for a talented Sales Executive to join our North American team and help even more people tell their stories.

The Opportunity

We are looking for a results-driven, people-focused Senior Sales Executive to join our growing UK team. In this role, you’ll guide prospective clients through one of the most meaningful purchases they’ll ever make: turning their life story into a book. You’ll consult with them over the phone and Zoom, helping them understand their options and recommending the perfect package.

You’ll also work closely with our editorial team, ensuring a smooth and supportive experience from start to finish. We’ll provide you with 3 months of onboarding and product training, along with ongoing career development support.

This role is ideal for someone who combines empathy and listening skills with a passion for sales and personal connection.

About You

• At least 4 years of B2C telephone sales experience with a track record of hitting and exceeding sales targets.
• Exceptional ability to build rapport quickly and genuinely
• Growth mindset and ambition to grow within your career
• Comfortable with handling objections and guiding clients through decision-making
• A team player who thrives in a collaborative environment
• Self-motivated, organised, and eager to grow within your role
• Strong written and verbal communication skills
• Results-driven mindset and proactive in identifying and developing new business opportunities from telephone, email, and other sales inquiry methods.
• A passion for listening to people’s stories, personal connection, and meaningful work

Bonus points if you have

• Experience in writing or publishing
• Familiarity with tools like HubSpot, Aircall, and G Suite

️ Compensation, Perks & Benefits

• Annual salary range of £32,000 - £35,000 with company bonus and commission scheme (OTE £55,000+)
• 25 days paid holidays + 8 bank holidays
• Pension (4% + 4%)
• Private health care
• London-based hybrid role with flexibility around working hours. Our fixed office days are Tuesdays to Thursdays with weekly breakfast and team lunch
• Opportunity to work in a supportive and fun work environment, producing a meaningful product. You’ll be trained throughout the first weeks of your onboarding, being an integral part of making things happen.
• An international start-up environment with a strong sense of team and mission!

Join Us

At StoryTerrace, we’re as passionate about our people as we are about our product. We value empathy, collaboration, trust, and innovation, and we are purpose-profit-driven. We believe in hiring for heart and drive, and we’re committed to building a team that reflects a wide range of backgrounds and experiences.

Join us and help us capture life stories for a meaningful future, one memoir at a time.