Senior Sales Executive

WeBuyAnyCar; Warrington; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Senior Branch Manager to lead a dynamic team in a fast-paced environment. This role involves driving performance, delivering outstanding customer service, and ensuring compliance with company standards. You will be the main point of contact for customers, guiding them through the purchase journey while supporting your colleagues to achieve their best. With a commitment to training and development, this position offers a fantastic opportunity to grow your career in a thriving service-oriented company. If you are passionate about delivering results and leading a team, this is the perfect role for you.

Benefits

Annual Bonus based on performance

Comprehensive Training

Career Development Opportunities

Qualifications

• Enthusiastic and service-driven individuals are preferred.
• Experience in customer service or management is a plus.

Responsibilities

• Model high performance in buying cars and support the Regional Manager.
• Deliver exceptional customer service and ensure compliance with procedures.
• Lead customers through the purchase journey and handle documentation.

Skills

Customer Service

Performance Management

Team Leadership

Communication

Job description

About The Role

Job: Senior Branch Manager

Salary: £25,400 (OTE £35,000)

Bonus: Fantastic Annual bonus based on company performance

Hours: You will work 42.5 hours per week on a rotational shift pattern over 5 days. Weekend work is involved.

We are the UK’s favourite car-buying service, and we are growing! We have over 500 branches nationwide.

We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team.

Don't worry if you don't know anything about cars, we will teach you everything you need to know and so much more at one of our national training centres.

Responsibilities

As a Senior Branch Manager with WBAC you will:

1. Model high performance when buying cars, whilst supporting the Regional Manager in driving performance.
2. Provide cover for the Regional Manager if needed and support all colleagues in the region to achieve their very best.
3. Act as the main point of contact for customers in your local branch.
4. Contact customers and prioritise your diary to achieve appointments and meet targets.
5. Lead the customer through the purchase journey, completing appraisals on cars, handling and processing important documents, and processing customer payments.
6. Deliver exceptional customer service.
7. Assist the Regional Manager in ensuring the smooth running of the region and compliance with the company’s procedures.
8. Perform Branch Standard checks when visiting locations.
9. Identify the support and coaching needs of colleagues and provide constructive feedback and development points when required.
10. Report any potential threats to the business to your Divisional Manager.
11. Ensure all diaries/rotas are set up as per the company instruction.
12. Ensure all purchases are completed as per the company standard.
13. Provide temporary cover within other regions in the Division.
14. Complete all necessary tasks as set out by HR.
15. Assist in the completion of all purchases.