Senior Sales & Events Co-Ordinator

www.findapprenticeship.service.gov.uk - Jobboard; Milton Keynes; On-site; GBP 28,000; Full time

Job summary

A hospitality venue group in Milton Keynes is seeking a Senior Sales & Events Coordinator. The role involves leading team training, maximizing sales opportunities, and ensuring high levels of customer care. Ideal candidates will have strong skills in sales strategies and event management. Competitive salary and benefits are offered, along with opportunities for career development.

Benefits

Medicash healthcare benefits

Aviva Digicare annual healthcare check

Meals on duty

Pension scheme

Life assurance

Employee assistance program

Qualifications

• Experience in a sales or events role preferred.
• Strong organizational and multitasking skills.
• Excellent communication skills.

Responsibilities

• Lead and train new team members.
• Support the Sales Office Manager to achieve targets.
• Develop rate strategies for events to maximize revenue.

Skills

Customer care

Sales strategies

Event management

Team leadership

Tools

Opera

Job description

We are looking for a Senior Sales & Events Coordinator to join the team at Kents Hill Park, a beautiful venue that is part of The Venues Collection.

Salary

£28k Per Annum.

Role Expectations

1. Lead training and development of new team members to meet company performance standards during probation.
2. Support the Sales Office Manager daily to achieve venue targets and assist the team.
3. Collaborate with the Sales Office Manager to deliver monthly financial results through strategic planning and diary optimisation.
4. Assist in creating and completing weekly and monthly reports, including forecasts and business review packs.
5. Respond to electronic enquiries within set response times and work with E-sales coordinators to maximize conversion.
6. Develop rate strategies for M&E aligned with the venue’s budget.
7. Handle reservations for both event and transient guests.
8. Attend all mandatory and role-specific training.
9. Provide high levels of customer care before and during events.
10. Maximize sales and revenue by proactively approaching sales opportunities and yield management.
11. Respond to customer enquiries promptly according to venue guidelines.
12. Manage diary efficiently within the conference office.
13. Maintain sales information using Opera following company guidelines.
14. Participate in communication and operational meetings representing the sales department.
15. Support invoicing processes to ensure timely and accurate billing.
16. Assist the Director of Sales/Sales Manager with new business leads and client events.
17. Build and maintain relationships with key accounts.
18. Stay informed about competitor services and facilities to promote the venue effectively.
19. Comply with health and safety legislation, report issues, and participate in training.
20. Be familiar with Accident & Maintenance and Fire safety procedures.
21. Support wider operations and undertake ad hoc tasks as requested by HOD or Hotel Manager.

Benefits

• Medicash healthcare benefits, including dental, optical, and therapy treatments (up to 4 dependents).
• Aviva Digicare annual healthcare check.
• Perks at Work wellbeing and benefits site.
• Discounts on cinema tickets, health & wellbeing services, travel, shopping, and more.
• Meals on duty, Vodafone discounts, pension scheme, life assurance, employee assistance program, and additional leave benefits.
• Ongoing training, career development, professional subscriptions, and financial wellbeing programs.

Our Commitment to Diversity

At Levy UK & Ireland, we celebrate diversity and promote inclusion, creating a workplace where everyone is valued and respected. We believe that diverse teams foster innovation and creativity and encourage candidates from all backgrounds to apply.

About Us

Part of Compass Group UK&I, The Venues Collection offers a range of stylish event spaces across the UK, featuring contemporary and historic meeting areas. Join us to develop your career with industry leaders, enjoy competitive pay, excellent perks, and opportunities for growth in a vibrant hospitality environment.