Senior Sales & Events Co-Ordinator

Compass Group UK & Ireland; Milton Keynes; On-site; GBP 28,000; Full time

Job summary

A leading hospitality group seeks a Senior Sales & Events Coordinator for their venue in Milton Keynes. The role involves training new staff, managing customer inquiries, and supporting sales strategies to maximize revenue. With benefits like healthcare, additional leave, and professional development opportunities, this position offers a competitive salary and a supportive working environment.

Benefits

Healthcare benefits including dental and optical

Annual healthcare check

Discounts on cinema tickets and gym memberships

Meals on duty

Pension and life assurance

Ongoing training and career development

Qualifications

• Experience in event management and sales support.
• Ability to handle financial results and strategic planning.
• Proven track record in customer service.

Responsibilities

• Lead training and development of new team members.
• Support Sales Office Manager in venue targets.
• Assist in creating financial reports and forecasts.

Skills

Customer Care

Sales Strategy Development

Financial Reporting

Diary Management

Training and Development

Job description

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Job Introduction

We are looking for a Senior Sales & Events Coordinator to join the team at Kents Hill Park, a beautiful venue, part of The Venues Collection.

Salary: £28k per annum.

Role Expectations:

• Lead training and development of new team members to meet company standards during probation.
• Support the Sales Office Manager in achieving venue targets and supporting the team.
• Assist in delivering monthly financial results through strategic planning of rates and diary management.
• Support in creating and completing weekly and monthly reports, including forecasts and business reviews.
• Respond to electronic enquiries promptly and work with E-sales coordinators to maximize conversions.
• Develop rate strategies for M&E aligned with budget expectations.
• Handle reservations for both event and transient guests.
• Attend mandatory and role-specific training.
• Provide high levels of customer care before and during events.
• Maximize sales and revenue by proactively pursuing sales opportunities.
• Respond to customer enquiries within venue guidelines.
• Manage diary efficiently to optimize conference yield.
• Maintain sales information via Opera following company guidelines.
• Attend communication and operational meetings representing the sales department.
• Support invoicing processes, ensuring timely and accurate billing.
• Assist the Director of Sales/Sales Manager with new business leads and client events.
• Build and maintain relationships with key accounts.
• Be aware of competitor offerings to promote the venue effectively.
• Comply with health and safety legislation, report issues, and participate in training.
• Know safety procedures and support wider venue safety protocols.
• Support wider operations and undertake ad hoc tasks as requested by HOD or Hotel Manager.

Benefits:

• Healthcare benefits including dental, optical, and therapy treatments (up to 4 dependents).
• Annual healthcare check with Aviva Digicare.
• Access to Wellbeing and Perks at Work benefits.
• Discounts on cinema tickets, gym memberships, holidays, shopping, and more.
• Meals on duty, Vodafone discounts, pension, life assurance, employee assistance, and additional leave for maternity, birthdays, etc.
• Ongoing training, career development, and support for professional subscriptions.

Our Commitment to Diversity and Inclusion:

At Levy UK & Ireland, we celebrate diversity and promote inclusion, believing our differences strengthen us. We aim to create an environment where everyone is valued, respected, and empowered. We welcome candidates from all backgrounds to join us in fostering a supportive, equitable workplace.

Part of Compass Group UK&I, our venues offer stylish, unique event spaces across the UK, providing excellent career growth opportunities, competitive pay, and great perks. Join us to deliver exceptional experiences and advance your hospitality career.