Senior Sales Engineer, UK

Attentive; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading marketing platform in London seeks an experienced Sales Engineer to drive customer engagement solutions. The role involves demonstrating product benefits, supporting sales teams, and providing technical insights to enhance customer satisfaction. Ideal candidates will have 2-3 years of experience in a relevant field with strong technical communication skills. The company fosters a diverse and inclusive workplace, encouraging applicants from all backgrounds.

Qualifications

• 2-3 years experience as a Sales Engineer or related role in tech.
• Ability to articulate technical concepts to diverse audiences.
• Familiarity with programming languages like JavaScript or Python is a plus.

Responsibilities

• Drive technology evaluations during the sales process.
• Demonstrate the product to solve customer problems.
• Provide technical support to the sales team.

Skills

Experience as a Sales Engineer

Technical problem-solving

Communication skills

Familiarity with APIs

Knowledge of Looker and Salesforce.com

Tools

Salesforce.com

Looker

Jira

RFP software

Excel

Job description

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Attentive is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate.

With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.

Attentive's growth has been recognized by Deloitte's Fast 500, Linkedin's Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!

About the role

We are looking for an experienced, exceptional Sales Engineer to join our team and play a critical role in delivering Attentive's conversational commerce product offering to fast-moving businesses. You will work to understand and assess/scope customer requirements, prepare and present personalized demos of our technologies, and address and overcome technical objections that arise throughout the sales process. Serving as a trusted technical advisor and Attentive product domain expert, you will also act as the first-line of defense against all security and compliance inquiries for our prospects and customers in a complex space.

As a member of the SE team, you will play a crucial role in shaping our sales strategy, collaborating with cross-functional teams, and act as a domain expert, enabling our other teams. Your expertise will be instrumental in expanding our market reach and ensuring customer satisfaction.

What You'll Accomplish

• Drive the technology evaluation stage of the sales process with our prospects and act as a technical leader for them
• Demonstrate technical aspects of the product as a way to solve specific customer problems
• Provide day-to-day product/technical support to the sales team
• Share feedback on feature requirements, value proposition and competitive data to help grow and develop new product offerings
• Collaborate with internal product, sales, customer success to provide the best customer experience
• Enable your colleagues with your domain knowledge helping them to grow
• Manage and drive RFPs and security questionnaires

Your Expertise

• 2-3 years experience as a Sales Engineer, Solution Architect, or related field with CDPs, ESPs, or similar SaaS platforms
• Thrive in a fast-paced, innovative work environment
• Energized by trying new things, and enjoy making an impact
• Able to clearly and concisely articulate technology and product positioning to both business and technical users (proactively connecting the dots for our prospects)
• Familiarity with Looker, Salesforce.com, Jira, RFP software, Google suite (especially Inspect and GTM), and Excel
• Familiarity with APIs, SFTP, and API platforms like Postman
• Familiarity and proficiency with Javascript, JSON, and/or Python a plus

Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other's champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for Attentive's success

Learn more about AWAKE, Attentive's collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.