Senior Sales Consultant, Luxury Watches

Jolyon Marshall Limited; Eastbourne; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury watch retailer in Eastbourne is seeking an experienced salesperson to optimize timepiece sales while upholding exceptional in-store service standards. The ideal candidate will have a background in luxury watch retail, the ability to build customer loyalty, and a proactive mindset. This role offers potential for career growth within the company.

Qualifications

• Experience in selling premium watches in a luxury retail environment is essential.
• Proactive mindset and ability to inspire customer loyalty are key.
• Willingness to undergo training in-house and with watch suppliers.

Responsibilities

• Champion sales and optimizations of timepiece sales.
• Uphold in-store standards and visual merchandising.
• Provide detailed advisory insights to clients.

Skills

Luxury watch retail sales experience

Customer loyalty building

Communication and presentation skills

Job description

Overview

W. BRUFORD is proud of its reputation for exceptional service, exclusive choice, and attention to detail. A family business offering the finest watches, jewellery, and gifts from acclaimed manufacturers from around the world. Member of the most prestigious associations and organisations in the industry, they pride themselves in affording the highest quality products and services. November 2019 celebrated the launch of their new flagship store, centre stage of the newly developed 'The Beacon', located in the heart of Eastbourne. With a Rolex in-store showroom, alongside other luxury horological marques, Breitling, Longines, TAG Heuer, Tudor, and Gucci they also house a stunning collection of pre-owned watches for sale.

Responsibilities

• Appoint a salesperson who is adoring and experienced in horological retail sales, and who champions the sale and optimisation of timepiece sales in a brand-compliant, best-service manner.
• Operate in a structured, observant, and respectful manner to uphold best-in-class in-store service standards and to identify the optimal client purchasing outcomes.
• Provide advisory insight at depth, and articulate details to further qualify and define client needs as appropriate.
• Uphold in-store standards and maintain agreed visual merchandising plans in best order; observe protocols to ensure merchandise remains pristine and ready for future sale.
• Take responsibility for your share of work and contribute actively whenever opportunities arise. Embrace team play with sales colleagues, store management, and the business leadership.

Requirements

• To be considered it is essential that you are already experienced selling premium and prestige watches from within a Luxury Watch retail sales environment.
• Demonstrate staged progression in your CV.
• Articulate and able to present all watch products with total fluency; understand commercial performance indices in Retail Jeweller.
• Open to training — both in-house and in partnership with valued Watch suppliers.
• Experience in selling pre-owned timepieces is advantageous.
• Professional, with the ability to engender customer loyalty and inspire third-party recommendations.
• Possess a proactive, blue-sky mindset to help the team service and widen store reach; viewed as a potential career partner ready to initiate and trailblaze.

Opportunity

Future career potential is seen as a platform to further industry shine. If you are the candidate to watch for the future, apply to Jolyon Marshall today.