Senior Sales Consultant

Midianet; London; On-site; GBP 45,000; Full time

Job summary

A leading provider of affordable housing solutions is looking for a Senior Sales Consultant in London. The role involves leading the resales process, ensuring exceptional customer service, and collaborating with marketing and legal teams. Ideal candidates will have a strong sales background and expertise in property transactions.

Qualifications

• Proven experience in a sales and customer service environment, ideally within the property or housing sector.
• Strong understanding of legal and compliance aspects related to property transactions.

Responsibilities

• Lead the resales process and ensure properties are marketed in line with policy and compliance standards.
• Build and maintain strong relationships with financial advisers and solicitors.

Skills

Customer Service

Sales Experience

Communication Skills

Problem Solving

Job description

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Must Have Shared Ownership Experience

Our client, a leading provider of affordable housing solutions, is seeking a

Salary: £44,301

Location: Farringdon

Must Have Shared Ownership Experience

Our client, a leading provider of affordable housing solutions, is seeking a Senior Sales Consultant to join their dynamic team in Farringdon. This is a pivotal role responsible for delivering the sales budget and ensuring a seamless, customer-focused experience throughout the property sales journey.

Key Responsibilities

• Lead the resales process, working closely with internal sales consultants and external contractors to ensure properties are marketed in line with policy, eligibility, and compliance standards.
• Champion a culture of exceptional customer service, ensuring consistent, high-quality communication and support for all prospective buyers.
• Build and maintain strong relationships with financial advisers and solicitors, monitoring service levels and supporting the sales progression process.
• Collaborate with the marketing team to review and maintain accurate, effective, and compliant property listings.
• Represent the organisation at housing events and exhibitions, promoting the brand and its property offerings.
• Ensure high levels of satisfaction among customers and stakeholders through proactive engagement and problem-solving.
• Support the Senior Agency Sales Manager with additional duties aligned with the scope of the role.
  
  

Experience & Skills Required

• Proven experience in a sales and customer service environment, ideally within the property or housing sector.
• In-depth knowledge of the property sales process, including shared ownership and outright sales.
• Strong understanding of legal and compliance aspects related to property transactions.
• Demonstrated ability to deliver outstanding customer care.
• Excellent communication skills, both written and verbal, with strong IT and numerical literacy
  
  

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Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Industries

  Marketing Services

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