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Senior Sales Associate | Swatch & Tissot Dfo
SWATCH GROUP
Colchester
On-site
GBP 22,000 - 30,000
Full time
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Job summary
An established industry player in Swiss watchmaking is seeking a passionate retail supervisor to inspire and lead a dynamic team. In this role, you will be responsible for driving sales performance, coaching employees on key performance indicators, and ensuring exceptional customer service. With a commitment to quality and innovation, this company offers a vibrant work environment where your contributions will be valued. If you have a flair for retail and a knack for motivating others, this is the perfect opportunity to make your mark in a renowned brand known for its craftsmanship and creativity.
Qualifications
- 2+ years of experience in retail sales or supervisory roles.
- Strong customer service and communication skills are essential.
Responsibilities
- Lead and motivate employees to achieve sales targets.
- Ensure adherence to company policies and provide exceptional customer service.
Skills
Job description
About Tissot
Since 1853, Tissot has been a leader in Swiss watchmaking, blending craftsmanship, quality, and a passion for performance and precision. Our iconic products, like the Tissot T-Touch and the innovative Tissot T-Touch Connect Solar, which uses solar energy and connected technology while ensuring privacy, showcase our tradition of pioneering designs. Tissot's commitment to sport is evident in our role as the Official Timekeeper for major events like the NBA, FIBA, Tour de France, La Vuelta, and MotoGP. We continue to offer a range of innovative and traditional watches, earning trust through our dedication to quality, authenticity, and excellence.
About Swatch
Colourful, happy, loud, shrill and forever re-interpreted in different ways. Since the 'second watch' was born in March 1983, hundreds of millions have been sold. In a very short space of time Swatch has become one of the most famous brands in the world - and all the while remaining true to itself. On average, a new Swatch design is created once every one-and-a-half days! Swatch watches are a popular canvas for artists working in a great range of styles, and arguably the world's largest art gallery on the wrist.
- Assist in leading, motivating, and inspiring employees to meet sales targets
- Coach employees on weekly KPI performance
- Monitor and improve employee selling skills
- Ensure adherence to company & brand policies
- Support day-to-day store operations and smooth functioning
- Ensure the visual merchandising guidelines are adhered to
- Address stock discrepancies
- Ensure customer loyalty and handle escalated complaints
- Provide exceptional customer service at all times
- 2+ years experience in retail sales or experience in a supervisory role
- Established selling skills and understanding of KPI's
- Developed customer service skills
- Organised and efficient time management skills
- Excellent oral and written communication skills
- Computer literacy skills (Word, Excel, PowerPoint)
Click APPLY to submit your application.
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