Senior Sales Associate (Keyholder)

REISS; St Albans; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join REISS as a Senior Sales Associate in St Albans on a fixed-term contract. You will play a key role in delivering an exceptional customer experience, supporting store operations, and motivating the team to exceed sales targets. This position offers a chance to be part of a luxury retail environment, emphasizing both personal and professional growth.

Benefits

Seasonal business wear allowance

Rewarding commission structure

Employee Assistance Programme

Medical cash plan

Fitness discounts

Enhanced parental pay

23 days annual leave

Qualifications

• Passion for premium or luxury products is a plus.
• Ability to adapt to changing priorities.
• Excellent communication and interpersonal skills.

Responsibilities

• Delivering exceptional customer service experience.
• Supporting the opening and closing of the store.
• Inspiring the team to meet sales targets.

Skills

Customer service

Communication

Team player

Decision-making

Organizational skills

Job description

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Senior Sales Associate (Keyholder), St Albans

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Client:

REISS

Location:

St Albans, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

bf9e80a39e15

Job Views:

4

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

Why choose Reiss?

With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over locations internationally, as well as online and app, our presence as a leading luxury brand is well established.

Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.

For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.

What’s this role about?

As part of our Retail team, you’ll be joining our store in St Ablans as our Senior Sales Associate on a fixed term contract. You’ll be responsible for supporting the day-to-day running of the store and motivating team members to ensure all sales and operational goals are met and exceeded.

What you’ll be doing

• Delivering an exceptional customer service experience
• Supporting the opening and closing of the store
• Inspiring the team to ensure sales targets are continuously met
• Delegating duties and responsibilities to sales team ensuring they deliver and complete to the highest standard in a timely manner
• Assisting the management team in leading the team to meet KPIs for the store

What you’ll ideally bring to the role

• A passion for premium or luxury product helps, but we’re open to all customer-facing backgrounds
• Be able to see things through the customer’s eyes
• Flexibility and ability to adapt to changing priorities
• Ability to work in a fast-paced retail environment
• Have excellent communication and interpersonal skills
• Have excellent organisational and decision-making skills
• Be a team player
• Good written and verbal communication skills

What we’ll do for you

• Seasonal business wear allowance
• Rewarding commission structure
• Wellbeing and financial support through our Employee Assistance Programme
• Low monthly cost health support through our medical cash plan
• Fitness discounts
• Family friendly policies including enhanced parental pay
• 23 days annual leave, increasing to 25 days after 2 years’ service