Senior Sales Associate (Keyholder)

TN United Kingdom; Royal Tunbridge Wells; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in luxury retail seeks a Senior Sales Associate to lead and inspire a dynamic team in Royal Tunbridge Wells. This role emphasizes exceptional customer service and operational excellence, ensuring that every customer experience is memorable. With a focus on motivating the team to achieve sales targets, the ideal candidate will thrive in a fast-paced environment, showcasing their passion for premium products. Join a brand that values quality and sustainability, and enjoy a rewarding commission structure alongside generous employee benefits, including health support and annual leave that increases with service.

Benefits

Seasonal business wear allowance

Rewarding commission structure

Employee Assistance Programme

Affordable health support

Fitness discounts

Enhanced parental pay

23 days annual leave

Qualifications

• Passion for luxury products and experience in customer-facing roles.
• Flexibility and adaptability in a fast-paced retail environment.

Responsibilities

• Provide exceptional customer service and support store operations.
• Motivate the team to achieve sales targets and delegate tasks.

Skills

Customer Service

Communication Skills

Teamwork

Organizational Skills

Decision Making

Job description

Social network you want to login/join with:

Senior Sales Associate (Keyholder), Royal Tunbridge Wells

Client: REISS

Location: Royal Tunbridge Wells, United Kingdom

Job Category: Other

-

EU work permit required: Yes

Job Reference: 2589ec3feb87

Job Views: 14

Posted: 29.04.2025

Expiry Date: 13.06.2025

Job Description:

Why choose Reiss?

Reiss stands out for its intrinsic sustainability, quality, and timeless elegance. With standalone stores, concessions, franchise operations worldwide, and an online presence, we are a leading luxury brand.

At Reiss, our goal is to grow our business, understand our customers' needs, and excel in all we do.

Our retail teams focus on providing exceptional customer service, creating a distinctive store environment, and working collaboratively to surpass customer expectations and business objectives.

Role overview

As a Senior Sales Associate at our Tunbridge Wells store, you'll support daily store operations and motivate the team to meet and exceed sales and operational targets.

Responsibilities include:

• Providing exceptional customer service
• Supporting store opening and closing procedures
• Motivating the team to achieve sales targets
• Delegating tasks to ensure high standards and timeliness
• Assisting management in meeting KPIs

Ideal candidate qualities:

• Passion for luxury or premium products (experience in customer-facing roles preferred)
• Customer-centric mindset
• Flexibility and adaptability
• Ability to thrive in a fast-paced retail environment
• Excellent communication and interpersonal skills
• Strong organizational and decision-making abilities
• Team player
• Effective written and verbal communication skills

Benefits:

• Seasonal business wear allowance
• Rewarding commission structure
• Employee Assistance Programme for wellbeing and financial support
• Affordable health support via medical cash plan
• Fitness discounts
• Family-friendly policies, including enhanced parental pay
• 23 days annual leave, increasing to 25 days after 2 years