Senior Sales Associate (Keyholder)

REISS; Portsmouth; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a leading luxury brand as a Senior Sales Associate in Portsmouth. You will provide exceptional customer service and support day-to-day store operations while motivating your team to surpass sales goals. Competitive salary, generous annual leave, and wellness benefits provided.

Benefits

Seasonal business wear allowance

Rewarding commission structure

Wellbeing and financial support through Employee Assistance Programme

Low monthly cost health support

Fitness discounts

Enhanced parental pay

23 days annual leave, increasing to 25 days after 2 years

Qualifications

• Passion for premium or luxury products preferred.
• Excellent commercial skills and communication.
• Ability to work in fast-paced retail environments.

Responsibilities

• Deliver exceptional customer service experience.
• Support store opening and closing procedures.
• Inspire team to continuously meet sales targets.

Skills

Customer Service

Communication

Adaptability

Organisational Skills

Teamwork

Job description

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Senior Sales Associate (Keyholder), Portsmouth

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Client:

REISS

Location:

Portsmouth, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

f24279ea35d8

Job Views:

7

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

Why choose Reiss?

With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over locations internationally, as well as online and app, our presence as a leading luxury brand is well established.

Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.

For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.

What’s this role about?

As part of our Retail team, you’ll be joining our store in Gunwharf Quays as our Senior Sales Associate on a permanent basis. You’ll be responsible for supporting the day-to-day running of the store and motivating team members to ensure all sales and operational goals are met and exceeded.

What you’ll be doing

• Delivering an exceptional customer service experience
• Supporting the opening and closing of the store
• Inspiring the team to ensure sales targets are continuously met
• Delegating duties and responsibilities to sales team ensuring they deliver and complete to the highest standard in a timely manner
• Assisting the management team in leading the team to meet KPIs for the store

What you’ll ideally bring to the role

• A passion for premium or luxury product helps, but we’re open to all customer-facing backgrounds
• Be able to see things through the customer’s eyes
• Flexibility and ability to adapt to changing priorities
• Ability to work in a fast-paced retail environment
• Have excellent communication and interpersonal skills
• Have excellent organisational and decision-making skills
• Be a team player
• Good written and verbal communication skills

What we’ll do for you

• Seasonal business wear allowance
• Rewarding commission structure
• Wellbeing and financial support through our Employee Assistance Programme
• Low monthly cost health support through our medical cash plan
• Fitness discounts
• Family friendly policies including enhanced parental pay
• 23 days annual leave, increasing to 25 days after 2 years’ service