Senior Sales Associate (Keyholder)

TN United Kingdom; Kingston upon Thames; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking luxury brand as a Senior Sales Associate in Kingston upon Thames. This role offers the chance to provide exceptional customer service and support the store's daily operations. You'll inspire your team to meet sales goals while fostering a welcoming environment. The company values diversity and encourages applicants from all backgrounds, making it a great opportunity for those passionate about retail and customer experience. With a commitment to employee wellbeing and growth, this position promises a rewarding career path in a dynamic retail setting.

Benefits

Seasonal business wear allowance

Rewarding commission structure

Employee Assistance Programme

Medical cash plan

Fitness discounts

Enhanced parental pay

23 days annual leave, increasing to 25 days after 2 years

Qualifications

• Experience in customer-facing roles is beneficial.
• Strong communication and organizational skills are essential.

Responsibilities

• Deliver exceptional customer service and support store operations.
• Inspire and motivate team members to meet sales targets.
• Assist management in leading the team to achieve KPIs.

Skills

Customer Service

Communication Skills

Interpersonal Skills

Organizational Skills

Decision-Making Skills

Teamwork

Job description

Social network you want to login/join with:

Senior Sales Associate (Keyholder), Kingston upon Thames

Client:

REISS

Location:

Kingston upon Thames, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

bff34e313473

Job Views:

3

Posted:

13.04.2025

Expiry Date:

28.05.2025

Job Description:

Why choose Reiss?

With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established.

Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.

For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals.

What's this role about?

As part of our Retail team, you'll be joining our store in Kingston as our Senior Sales Associate on a permanent basis. You'll be responsible for supporting the day-to-day running of the store and motivating team members to ensure all sales and operational goals are met and exceeded.

What you'll be doing:

• Delivering an exceptional customer service experience
• Supporting the opening and closing of the store
• Inspiring the team to ensure sales targets are continuously met
• Delegating duties and responsibilities to sales team ensuring they deliver and complete to the highest standard in a timely manner
• Assisting the management team in leading the team to meet KPIs for the store

What you'll ideally bring to the role:

• A passion for premium or luxury product helps, but we're open to all customer-facing backgrounds
• Be able to see things through the customer's eyes
• Flexibility and ability to adapt to changing priorities
• Ability to work in a fast-paced retail environment
• Have excellent communication and interpersonal skills
• Have excellent organisational and decision-making skills
• Be a team player
• Good written and verbal communication skills

What we'll do for you:

• Seasonal business wear allowance
• Rewarding commission structure
• Wellbeing and financial support through our Employee Assistance Programme
• Low monthly cost health support through our medical cash plan
• Fitness discounts
• Family friendly policies including enhanced parental pay
• 23 days annual leave, increasing to 25 days after 2 years' service

Apply now to start your story at Reiss…

We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.

We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.