Senior Sales Assistant - Reading (16-24 Hours)

TN United Kingdom; Reading; On-site; GBP 22,000 - 30,000; Part time

Job summary

An established industry player is seeking a Senior Sales Assistant to join their dynamic team in Reading. This role is pivotal in driving sales and delivering exceptional customer service. As a Senior Sales Assistant, you will lead the sales team, coach new members, and ensure smooth store operations. The ideal candidate will have a passion for retail, a proactive approach, and experience in customer service. With a commitment to professional development and a supportive work environment, this position offers a unique opportunity to thrive in a vibrant retail setting.

Benefits

Excellent bonus scheme

Uniform allowance

Cycle to work scheme

Relocation packages

Season ticket loans

Fun fund for social activities

Professional development programs

Qualifications

• Retail or hospitality experience is essential.
• Key Holder experience is preferable.

Responsibilities

• Support and lead the sales team to exceed targets.
• Manage customer appointments and ensure an excellent in-store experience.

Skills

Customer Service

Sales Skills

Retail Management

Team Leadership

Job description

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Client:

Charles Tyrwhitt

Location:

Reading, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

1e4b0234517f

Job Views:

2

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

The Role

At Charles Tyrwhitt, our purpose is to "Make it easy for men to dress well," and we can't do that without our specialist teams.

We are looking for a Senior Sales Assistant to work with Jon and the team at our store in The Oracle, Reading.

This role offers 24 and 16 hours per week, with flexibility to work weekends and some weekdays.

What you will be doing:

The Senior Sales Assistant supports and leads the sales team to exceed targets, maximize KPIs, and deliver excellent customer service. You will be an expert in CT selling skills, driving store targets through your own sales, coaching the team, managing customer appointments, and ensuring an excellent in-store experience. Responsibilities include opening and closing the store, training and coaching Sales Assistants, and managing operational tasks to ensure smooth store operations.

What we are looking for:

Ideal candidates will have retail or hospitality experience, some exposure to store management, and Key Holder experience is preferable. A passion for customer service and selling is essential. We value proactive, hardworking individuals aligned with our 3 BE's: "BE the BOSS," "BE the CUSTOMER," and "BE the BEST."

What you can expect from us:

• Excellent bonus scheme paid quarterly upon hitting targets.
• Uniform allowance refreshed every 6 months.
• Supportive schemes like cycle to work, relocation packages, and season ticket loans.
• Fun fund for social activities and team events.
• Professional development through The Tyrwhitt Academy, including product knowledge, customer service, and apprenticeship qualifications.

Who we are

Founded by Nicholas Charles Tyrwhitt Wheeler, we aim to make better, affordable shirts for all men. Our purpose is "to make it easy for men to dress well," providing stylish solutions for every occasion. Our flagship is on London's Jermyn Street, with offices in London Bridge, Manhattan, Milton Keynes, and a commitment to sustainability and social responsibility.

'I am Proud and Free to be me!'

Our diverse, passionate team embodies our culture of fun, engagement, and empowerment based on our 3 BE's: "BE the BOSS," "BE the CUSTOMER," and "BE the BEST."