Senior Sales & Events Co-Ordinator

Compass Group; Milton Keynes; On-site; GBP 28,000; Full time

Job summary

Join a leading hospitality company as a Senior Sales & Events Coordinator at Kents Hill Park. This role offers an exciting opportunity to lead a team, maximize sales, support customers, and ensure the successful execution of events. You will benefit from competitive pay and a range of perks, as well as ongoing training and career development.

Benefits

Healthcare benefits including dental and optical

Annual healthcare check

Discounts on cinema tickets and holidays

Meals on duty

Ongoing training and career development

Qualifications

• Experience in sales coordination.
• Strong customer service skills.
• Ability to manage training and development.

Responsibilities

• Lead training and development of new team members.
• Maximize sales opportunities and revenue.
• Manage diaries and support invoicing processes.

Skills

Leadership

Customer Care

Sales Maximization

Strategic Planning

Tools

Opera

Job description

We are looking for a Senior Sales & Events Coordinator to join the team at Kents Hill Park, a beautiful venue that is part of The Venues Collection.

Salary: £28k per annum.

Role Expectations

• Lead training and development of new team members to meet company performance standards during probation.
• Support the Sales Office Manager in achieving venue targets and supporting the team.
• Assist in delivering monthly financial results through strategic planning and diary optimisation.
• Create and complete weekly and monthly reports, including forecasting and business review packs.
• Respond to electronic enquiries promptly and work with E-sales coordinators to maximize conversion.
• Develop rate strategies for M&E aligned with budget expectations.
• Handle reservations for bedrooms for both event and transient guests.
• Attend mandatory and role-specific training.
• Provide high levels of customer care during the lead-up and execution of events.
• Maximize sales and revenue by actively pursuing sales opportunities.
• Respond to customer inquiries within venue guidelines.
• Manage diary efficiently within the conference office to optimize yield.
• Maintain sales information using Opera following company guidelines.
• Attend communication and operational meetings as a representative of the sales department.
• Support invoicing processes to ensure timely and accurate billing.
• Assist the Director of Sales/Sales Manager with new business leads and client events.
• Build and maintain relationships with key accounts.
• Stay informed about competitor services and facilities to promote the venue effectively.
• Comply with health and safety legislation, report issues, and participate in training.
• Be familiar with Accident & Maintenance and Fire safety procedures.
• Support wider operations team and undertake ad hoc tasks as requested by HOD or Hotel Manager.

Benefits

• Healthcare benefits including dental, optical, and therapy treatments (up to 4 dependents).
• Annual healthcare check with Aviva Digicare.
• Perks at Work wellbeing site.
• Discounts on cinema tickets, health clubs, holidays, shopping, and more.
• Meals on duty, Vodafone discounts, pension scheme, Life Assurance, Employee Assistance Programme.
• Additional leave for maternity return, birthday day off, holiday purchase scheme.
• Ongoing training, career development, and support for professional subscriptions.

Our Commitment to Diversity

At Levy UK & Ireland, we foster a diverse and inclusive workplace, valuing every individual and promoting fairness. We welcome candidates from all backgrounds to join us in creating a supportive environment where everyone can thrive.

About Us

Part of Compass Group UK & Ireland, The Venues Collection offers stylish event spaces across the UK, featuring both contemporary and historic settings. Join us to grow your career, enjoy competitive pay, great perks, and unparalleled learning opportunities in the hospitality industry.