Senior Sales Advisor

CHANEL; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

CHANEL recherche un Sales Assistant pour son flagship store à Mayfair, Londres. Vous agirez en tant qu'ambassadeur de la marque, vous atteindrez les objectifs de vente et fournirez une expérience client unique dans le secteur du luxe. Nous recherchons une personne passionnée par la mode et désireuse de se développer dans le monde de la vente au détail.

Qualifications

• Expérience en ventes et clientelling requise.
• Passion pour la mode de luxe et les tendances.
• Capacité à gérer des tâches opérationnelles et à développer efficacement la clientèle.

Responsibilities

• Atteindre les objectifs de vente et améliorer les performances.
• Offrir un service inspirant avec une approche stylistique.
• Construire des relations à long terme avec les clients.

Skills

Connaissance des techniques de vente

Intelligence émotionnelle

Communication efficace

Job description

The Opportunity

Maison Michel is looking for a Sales Assistant to join our flagship store in Mayfair, London. An amazing opportunity as a true Brand Ambassador.

What a role as a Maison Michel Sales Assistant means:

Fashion forward by making the difference with a unique know-how in sales

• Meeting the sales targets and implementing actions to improve performance
• Mastering sales techniques and sales KPIs
• Offering a unique and inspiring service in store with a stylistic approach

Client oriented by bringing to life the Maison Michel client experience

• Mastering a luxury selling ceremony and clientelling
• Overseeing the services and actions to implement towards customers
• Building a long-term relationship with customers in order to build your own client book

Product specialist by maintaining a good knowledge about collections and material

• Having excellent knowledge of the House, its products, collections and inspirations
• Maintaining high standards of merchandise and product presentation
• Handling customer after-sales service

Operationally effective and supportive towards the Store Manager

• Guarantee that all procedures are properly followed and applied
• Reporting regularly to your team and managers
• Understanding daily figures and sales performances vs Target and vs LY and proactively engage in team discussion on how to increase sales, recruit new customers and retain existing ones

Having and optimistic personality and daily commitment toward colleagues and work

• Having a "can do' approach in a daily basis
• Being proactive and suggesting new ideas
• Willing to develop and build your career

Ideal Profile

We are looking for a curious and determined person who wants to be part of the Maison Michel adventure and who wants to grow up with the company in its new projects.

To be considered for the above position you will be experienced in sales and clientelling. You are looking for an opportunity to develop yourself in the retail world.

We are searching for people with a passion for luxury fashion and trends, strong emotional intelligence; generous, humble, independent and smiley with a collaborative teamwork approach.

You will be able to demonstrate how you manage operational duties alongside pro-active and effective clientele development.