Senior Sales Administrator

The Channel Recruiter Ltd; Nottingham; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading technology solutions provider in the UK is seeking a Senior Inside Sales Representative for a hybrid role in Nottingham or St Albans. You will support internal sales teams by managing customer inquiries, overseeing order management, and ensuring accurate CRM records. Ideal candidates will have strong customer service experience and a passion for problem-solving. Benefits include private healthcare, pension, and 25-30 days of holiday.

Benefits

Private Healthcare

Pension

25 days holiday rising to 30 over 5 years

Gym Discounts

Employee Referral program

Qualifications

• Strong customer service experience, ideally within the IT sector.
• Experience in administration and support for sales functions.
• Confident in handling inbound and outbound calls.

Responsibilities

• Act as the main point of contact for customer issues and administration.
• Manage quotes and customer inquiries.
• Oversee order and backorder management including inventory control.

Skills

Customer service experience

CRM management

Sales process understanding

Problem-solving skills

Effective organization

Job description

Social network you want to login/join with:

SALARY: £30,000 - £45,000 (OTE which includes bonus)

Location: Nottingham or St Albans (Hybrid work available)

Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program

Are you currently working within a sales administrative role looking to develop your skills? Do you like having a mixture of admin and customer service within your role and looking for a new challenge? Or are you just someone that is looking to join a reputable company with an amazing team with great benefits?

If you answered yes to the above, we have the role for you!

Established in the 80’s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home.

Due to growth, we are looking for a Senior Inside Sales Representative to support our internal sales teams in customer service and administration.

As a Senior Inside Sales Representative, you will be responsible for being a huge support to the internal sales teams across XMA.

• Working as the main point of contact for customers with any issues or administration that needs completing
• Quoting and pipeline management to our customer with any inbound customer enquiries
• Order and backorder management with customer Inventory control and suggesting alternative products if any stock issues
• CRM management to maintain accurate records of customer contact
• Strong customer service experience and confidence in handling inbound and outbound calls, ideally within the IT sector/IT Channel.
• Familiarity with sales support functions
• Experience with solving customer issues
• Understanding of sales processes
• Effective organiser and administer

This role will bring a lot of variety, and we are looking for people that want to join a well-established, growing company that has a real drive to achieve results.

We are proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, colour, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law.

We are also proud to be a Disability Confident Level 2 Employer which means that we are committed to inclusive and accessible recruitment practices, ensuring that individuals with disabilities are given equal opportunities to thrive in our workplace. As part of our commitment, we participate in the Guaranteed Interview Scheme, which guarantees an interview to any candidate with a disability who meets the minimum criteria for the role. Join us and be part of a diverse and supportive team where your skills and talents are valued.

If you have any such requirements, please do not hesitate to contact us on our email which is [emailprotected] where we will be happy to action your requests.