Senior Sales Account Manager

BioCatch; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading technology firm in London is seeking a UK Sales Account Manager to drive account management and sales activities in the Banking and Financial Services market. The ideal candidate will have a strong background in sales strategy, account management, and customer relationship building. Responsibilities include managing tier 1 and tier 2 financial services accounts and executing strategic sales plans. This role offers the opportunity to work with a dynamic team and significantly impact client relationships.

Qualifications

• Experience in driving sales revenues from existing and new accounts.
• Ability to develop and execute strategic account plans.
• Strong communication and partnership management skills.

Responsibilities

• Manage tier 1 and tier 2 financial services accounts.
• Cultivate customer relationships and drive satisfaction.
• Execute strategic sales and marketing activities.

Skills

Sales strategy development

Account management

Customer relationship building

Negotiation skills

Consultative selling

Job description

BioCatch is the leader in Behavioral Biometrics, a technology that leverages machine learning to analyze an online user’s physical and cognitive digital behavior to protect individuals online. BioCatch’s mission is to unlock the power of behavior and deliver actionable insights to create a digital world where identity, trust, and ease coexist.

Today, 34 of the world's largest 100 banks and 210 total financial institutions rely on BioCatch Connect to combat fraud, facilitate digital transformation, and grow customer relationships. BioCatch’s Client Innovation Board, an industry-led initiative including American Express, Barclays, Citi Ventures, and National Australia Bank, helps BioCatch identify creative and cutting-edge ways to leverage the unique attributes of behavior for fraud prevention.

Come work with intensely curious people who are dedicated to innovation, growth, and protecting customers against cybercrime and fraud!

The UK Sales Account Manager is a team member in BioCatch's commercial EMEA team. The role is focused on driving BioCatch account management and sales activities in the UK and EMEA in the Banking and Financial Services market.

Key responsibilities include:

• Looking after tier 1 and tier 2 financial services accounts in the UK.
• Building deep customer relationships.
• Executing a developed strategic account plan for new, up-sell, and cross-sell opportunities.
• Driving high customer satisfaction in those accounts.

BioCatch is seeking a dynamic, energetic, entrepreneurial sales professional, who will develop sales revenues from existing and new customers. This role will be responsible for the entire sales process from inception to successful conclusion including cultivating whitespace opportunities, prospecting in the named accounts, qualification, pipeline management, negotiation, and closing.

Requirements:

• Develop sales revenues from named existing BioCatch accounts with an emphasis on developing new business from within the assigned target accounts.
• Drive a strategic account plan for named accounts including opportunity management through to successful deal closure whilst maintaining a dynamic and consultative approach.
• Establish, cultivate, and develop strategic partnerships with customers, channel, and technology partners to execute BioCatch’s GTM strategy.
• Collaborate with the executive management and BioCatch leadership to exceed sales objectives, expanding BioCatch's customer success.
• Work in partnership with the EMEA commercial team, including Business Development, Cyber Strategy, Pre-Sales/Sales Engineering, and Account Management functions to maximize revenue and technology adoption whilst retaining accountability for customer satisfaction.
• Develop and enhance BioCatch’s strong brand within our strategic accounts.
• Successfully execute strategic and operational sales and marketing activities as well as representing BioCatch at relevant events.
• Accurately manage forecasts, including pipeline management and company reports.