Senior Sale Professional

Ralph Lauren; London; On-site; GBP 28,000 - 38,000; Full time

Job summary

Ralph Lauren is seeking a passionate team player for a position in Business Client Development. This role involves supporting the sales team to enhance customer experience while fostering inclusion and brand standards in a premium retail environment. Ideal candidates will have strong communication skills and a results-driven mindset.

Benefits

Competitive benefits package

Discount on products

Exciting career opportunities

Qualifications

• Experience in a premium/luxury environment with proven management abilities.
• Excellent organisational and communication skills.
• In-depth brand and product knowledge.

Responsibilities

• Support the sales team to ensure an extraordinary customer experience.
• Communicate and engage with the team to maximise performance.
• Coach brand standards and product presentation.

Skills

Energetic

Passionate

Results-driven

Excellent organisational skills

Excellent communication skills

In-depth brand knowledge

In-depth product knowledge

Job description

Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview
WHAT WE OFFER
* Exciting career opportunities
* Competitive benefits package and discount on products
* The opportunity to bring your whole self to work

Essential Duties & Responsibilities
WHAT YOU'LL DO Business Client Development
* Support the sales team in absence of manager(s) to ensure an extraordinary customer experience to maximise sales and commercial opportunities in store and via out-reach
* Communicate, engage and energise the team to maximise performance using service metrics Leadership & Engagement Support
* Support the manager(s) creating an inclusive working environment with a customer-first culture
* Support the team using service metrics in absence of manager(s) to deliver sales and profit results
* Support the manager(s) developing the team product knowledges and selling culture Operations
* Uphold & coach brand standards and brand presentation
* Communicate product and customer feedback to buyers & manager(s) and coordinate marketing initiatives and price changes

Experience, Skills & Knowledge
WHO YOU ARE
* Energetic, passionate, and results-driven team player
* Experience in a premium/luxury environment with proven management abilities
* Excellent organisational and communication skills with in-depth brand and product knowledges