Senior Risk Program Manager

Paysafe; Greater London; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Flexible hours

Holiday buy/sell

Roof terrace

Free breakfast

Wellbeing room

Family leave policy

Wallet credit on join

Gym discounts

Equipment purchase support

Equality communities

Charity days

Summer hours

Job summary

Paysafe is a global payments platform powering the experience economy, with a strong focus on iGaming, video gaming, e-commerce, retail, travel and hospitality sectors. We’re seeking a strategic Senior Risk Program Manager to lead complex transformation initiatives across Merchant Risk, onboarding, fraud, credit risk, portfolio management and regulatory compliance.

You’ll partner with senior leadership to drive governance, measure outcomes and deliver executive reporting, while shaping risk

Qualifications

• 8+ years in Risk, Payments, FinTech or Financial Services.
• Proven success leading large-scale transformation programmes.
• Expertise in Merchant Onboarding, Fraud or Credit Risk.
• Experience working in regulated environments.

Responsibilities

• Lead enterprise-wide risk transformation programmes from strategy through execution.
• Translate objectives into roadmaps, priorities and measurable outcomes.
• Improve loss performance, automation, control effectiveness and efficiency.
• Establish governance frameworks and accountability across programmes.
• Partner with senior leaders across Risk, Product, Compliance, Operations and Tech.
• Deliver executive reporting, insights and recommendations.
• Champion data-driven decision making and continuous improvement.

Skills

Risk Management

Transformation programmes

Stakeholder management

Payments & FinTech

Regulated environments

Leadership

Job description

Paysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, retail, travel and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across 12 countries and annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences. Further information is available at www.paysafe.com.

We're looking for a strategic and delivery-focused Senior Risk Program Manager to lead complex transformation initiatives across Merchant Risk. This is a high-impact role that will drive change across onboarding, fraud, credit risk, portfolio management, and regulatory compliance while partnering closely with senior leadership.

What You'll Do

• Lead enterprise-wide risk transformation programmes from strategy through execution.
• Translate business objectives into clear roadmaps, priorities, and measurable outcomes.
• Drive improvements in loss performance, automation, control effectiveness, and operational efficiency.
• Establish robust governance frameworks and accountability across programmes.
• Partner with senior leaders across Risk, Product, Compliance, Operations, and Technology.
• Deliver executive-level reporting, insights, and recommendations.
• Champion continuous improvement, simplification, and data-driven decision making.

What We're Looking For

• 8+ years' experience in Risk, Payments, FinTech, or Financial Services.
• Proven success leading large-scale transformation or change programmes.
• Expertise in one or more of:
  • Merchant Onboarding & Underwriting
  • Fraud & Transaction Monitoring
  • Credit Risk & Portfolio Management
• Experience working within regulated environments.
• Strong stakeholder management and influencing skills.
• Commercially minded with excellent problem-solving and programme delivery capabilities.

Nice to Have

• Payments, merchant acquiring, eCommerce, or iGaming experience.
• Consulting or transformation background.
• PMP, PRINCE2, CAMS, or similar certifications.

A snippet of what you’ll get in return

• Make your day work for you with our flexible working hours.
• You decide what your holiday looks like with the option to buy or sell your holiday and carry over up to 5 days into the next year.
• Enjoy social events on our roof top terrace with views onto St Pauls Cathedral.
• Our fully equipped facilities include showers, hairdryers and straighteners and fresh towels.
• Start your day with a free breakfast, fresh fruit and snacks.
• Take a breather in our dedicated wellbeing room.
• Spend time with those important to you with our enhanced paid family policies.
• Test our products Skrill and Neteller. Upon joining we will award you £50 into each wallet.
• Enjoy our discounts on memberships via vitality including, gyms, leisure centres, yoga/Pilates across the country.
• Need a new Laptop or TV? We offer support purchasing Apple and LG products via Stormfront technology.
• Join our six employee-led equality communities and help foster a workplace that celebrates diversity and create opportunities to collaborate and learn.
• Give back to the community with four paid charity days.
• Kickstart your weekend early with our summer hours during the months of June, July and August with a 3pm finish every Friday.
• Let’s not forget, we also offer: Private health insurance (pre-existing conditions are included) & dental insurance, income protection, life assurance and more.

Equal Employment Opportunity

Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.

Why Join Us?

This is an opportunity to play a key role in shaping the future of Merchant Risk within a global payments organisation. You'll work alongside senior leaders, influence strategic decisions, and deliver programmes that have a measurable impact on business performance and customer outcomes.