Senior Risk Manager, Trustworthy Shopping Experience

Amazon.com, Inc; Sheffield; On-site; GBP 60,000 - 85,000; Full time

Job summary

A leading global e-commerce firm is seeking a Senior Risk Manager to lead complex projects and develop risk management strategies. The ideal candidate will have strong project management skills, a background in compliance or risk management, and the ability to work with cross-functional teams. This role is based in the United Kingdom, focusing on ensuring product safety and compliance across platforms.

Qualifications

• Strong project management skills, detail-driven and excellent problem-solving abilities.
• Experience in compliance, audit, or risk management.
• Fluency in the English language.

Responsibilities

• Lead and manage complex, cross-functional projects.
• Develop and implement risk management strategies.
• Conduct data analysis to monitor metrics and generate insights.

Skills

Project management skills

Problem-solving abilities

Communication skills

Cross-functional team collaboration

Education

Bachelor's degree or equivalent

Job description

Overview

Lead and manage complex, cross-functional projects from inception to completion, including tracking issues, managing escalations, and balancing business needs with technical constraints.

• Lead and manage complex, cross-functional projects from inception to completion, including tracking issues, managing escalations, and balancing business needs with technical constraints.


• Develop and implement risk management strategies and compliance controls at scale, while ensuring adherence to regulatory requirements and industry best practices.


• Build and maintain partnerships with cross-functional teams (Legal, Compliance, Product, Tech, Business), influencing stakeholders and leaders across multiple levels without direct reporting relationships.


• Drive effective collaboration and commitment across dispersed teams with competing priorities, managing stakeholder relationships and communication.

A day in the life

• Conduct data analysis using various tools (SQL, Excel, databases) to monitor metrics, generate insights, and drive improvements in decision-making.


• Identify, assess, and monitor key risk indicators, preparing regular status updates and reports for leadership.


• Develop and maintain scalable solutions for risk management, implementing process improvements and best practices.


• Drive continuous improvement in risk management processes and customer experience through data-driven insights and stakeholder feedback.


• Support development and implementation of standards, procedures, and compliance initiatives across the organization.

About the team

The Trustworthy Shopping Experience (TSE) organization at Amazon focuses on building and maintaining customer trust in Amazon's shopping platforms. Working with authorities, merchants, brands, vendors, and customers, the team identifies and prevents various risks, particularly around product safety and intellectual property infringement. They leverage technical expertise and technology solutions to ensure all products offered across Amazon's channels comply with safety requirements and regulations, protecting customers while maintaining a secure shopping environment.

BASIC QUALIFICATIONS

• You will possess strong project management skills, be detail driven and have excellent problem-solving abilities, as well as having a well-rounded technical background in tech solutions., Bachelor\'s degree or equivalent


• Experience in compliance, audit or risk management


• Experience working with cross functional teams and managing multiple stakeholders


• Fluency in English language


• Excellent communication skills and ability to simplify complex topics

PREFERRED QUALIFICATIONS

• 5+ years of experience in compliance, audit or risk management

At Amazon, we\'re working to be the most customer-centric company on earth. To get there we need passionate and hard-working people. If you are interested about building innovative systems to protect customer safety at scale while enabling Amazon to build the place where customers can find and buy anything online, this is your chance to make history. The Trustworthy Shopping Experience team is looking for a Senior Risk Manager either based in Luxembourg, Milan or Munich.

You will define the strategy and provide the program management leadership for very complex projects, to ensure tech and other internal stakeholders teams are sensitive to program needs and prioritization requirements. These needs directly impact the lives of Customers by enabling them to build confidence in the products Amazon sells online and in physical stores. You\'ll manage complex, multi-disciplinary projects from start to finish and working with stakeholders to plan requirements, manage project schedules, identify risks and communicate/report clearly with cross-vertical stakeholders. You\'ll be interacting with different internal and external stakeholders across different time zones.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.