Senior Retail Manager

Foundation Recruitment; City Of London; On-site; GBP 59,000 - 70,000; Full time

Job summary

A prestigious recruitment agency in London seeks a Senior Retail Manager for a 12-month maternity cover. The successful candidate will drive day-to-day retail operations, lead a team, and develop strategies. Ideal candidates will have senior operational experience in retail, excellent communication skills, and a collaborative leadership style. The role offers a salary up to £70,000, plus benefits, with potential internal opportunities after contract completion.

Qualifications

• Senior operational experience in retail or mixed-use property.
• Understanding of health and safety, ideally IOSH qualified.
• Experience managing budgets and reporting.

Responsibilities

• Leading a high-performing Retail Team and promoting a positive culture.
• Driving retailer performance through SMART action plans.
• Overseeing day-to-day retail operations and compliance.

Skills

Senior operational experience in retail, leisure, hospitality, or mixed-use property

Strong knowledge of hard and soft FM

Excellent communication and stakeholder engagement skills

Proven record of driving commercial performance

Collaborative leadership style

Job description

Senior Retail Manager (12-month FTC, potential long-term opportunities)

Are you an experienced leader with a background in retail, property, or commercial operations?

A prestigious, high-profile mixed-use estate in central London is seeking a Senior Retail Manager to cover a maternity contract for 12 months. You’ll drive day-to-day retail operations while driving performance, shaping long-term strategy and performance, working closely with stakeholders and senior teams.

What you’ll be doing

• Leading a high-performing Retail Team and promoting a positive culture
• Acting as the first escalation point for retailers across the estate
• Driving retailer performance through SMART action plans and regular reviews
• Overseeing day-to-day retail operations, compliance, and service delivery
• Driving ESG initiatives and aligning with sustainability goals
• Managing relationships with service partners, contractors, and stakeholders
• Supporting service charge budget planning, spend control, and reconciliation
• Reviewing compliance, health and safety, and statutory requirements
• Championing innovation, customer experience, and best practice

Why explore this role?

• Influence a nationally recognised retail-led destination
• Join a respected senior team with clear values and strong ESG commitments
• Lead complex retail operations in a dynamic environment
• Gain exposure to flagship occupiers and diverse commercial operations
• Potential to explore future permanent opportunities after contract completion
• Join an employer that values innovation, people-first leadership, and accountability

To be successful you will need

• Senior operational experience in retail, leisure, hospitality, or mixed-use property
• Strong knowledge of hard and soft FM, compliance, and contractor management
• Proven record of driving commercial performance and team development
• Excellent communication and stakeholder engagement skills
• Understanding of health and safety, ideally IOSH qualified
• Experience managing budgets and reporting
• Collaborative leadership style with the confidence to challenge and influence

Salary

Up to £70,000 + benefits

Contract

Fixed term (12 months maternity cover) with potential to open up further opportunities internally

How to Apply

If this role sounds like a strong match, please apply directly or send your CV to [e-mail]