Senior Retail Colleague – Part-Time (16 Hours/Week)

Heron Foods; Hull and East Yorkshire; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retail chain is seeking a Senior Retail Colleague for a part-time role in Hull. You will support the team, ensure excellent customer service, and maintain stock standards. Ideal candidates are motivated leaders with retail experience, ready to thrive in a fast-paced environment. Competitive pay and great benefits offered.

Benefits

Staff Discount

Development Opportunities

Wellbeing Support

Extra Rewards

Qualifications

• Experience in retail, hospitality, or customer service is preferred.
• Motivated to lead and support the team.
• Ability to handle responsibility and work in a fast-paced environment.

Responsibilities

• Support and guide the team on shift to achieve store standards.
• Deliver efficient service and assist customers.
• Ensure stock is replenished and shelves are tidy.
• Assist with deliveries and stockroom organisation.
• Act as a keyholder for store operations.

Skills

Leadership

Customer service

Teamwork

Multitasking

Job description

Overview

Role overview

Lead and Inspire: Senior Retail Colleague – Part-Time (16 Hours/Week)

Location: Newland Avenue, Hull, HU5 3AE

Pay: Up to £12.50 per hour (including enhancement when covering management duties)

Hours: 16 hours per week

What You’ll Gain

We value our colleagues and offer a range of great benefits:

• Staff Discount: 10% off at Heron Foods and B&M.
• Development Opportunities: Grow your career with structured training and leadership development, including Future Flyers.
• Wellbeing Support: Free 24/7 GP access for you and your family, plus confidential emotional wellbeing services.
• Extra Rewards: Long-service awards, exclusive discounts, and a supportive working culture.

What You’ll Be Doing

As a Senior Retail Colleague, you’ll be hands-on and people-focused. Your responsibilities will include:

• Supporting and guiding the team on shift to achieve store standards and targets.
• Delivering friendly, efficient service and helping customers with any queries.
• Ensuring stock is replenished and shelves are neat, tidy, and well-presented.
• Assisting with deliveries and stockroom organisation.
• Acting as a keyholder, including opening and closing the store when required.

Why This Role Is for You

This is the ideal role if you enjoy variety and responsibility. Whether stepping in for management or supporting your team on the shop floor, you’ll bring energy, leadership, and reliability to every shift.

What We're Looking For

We’re looking for someone who:

• Is approachable, dependable, and motivated to lead.
• Enjoys working in a fast-paced retail setting.
• Has some experience in retail, hospitality, or customer service—especially in a team leader or keyholder role.
• Can confidently handle responsibility and multitask when needed.

Also Known As

This opportunity may be listed under other titles, such as: Senior Sales Assistant, Keyholder, Retail Team Leader, Shift Leader, Store Assistant Supervisor, Retail Floor Manager, Shop Supervisor, or Customer Service Supervisor. If you’ve held similar roles or are ready for that next step, this could be your perfect match.

Apply Today

We’re reviewing applications on a rolling basis, so don’t delay. Join a team where your leadership counts.

Heron Foods is proud to be an inclusive employer. We value diversity and welcome applicants from all backgrounds.