Senior Retail Colleague - Part-Time (12 Hours/Week)

Heron Foods; Wolverhampton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retail company in Wolverhampton seeks a Senior Retail Colleague to support store operations and enhance customer experience. Candidates should possess leadership qualities and some retail experience. Responsibilities include guiding the team, assisting customers, and managing stock. The position is part-time (12 hours/week) with opportunities for growth and development within the company.

Benefits

10% Staff Discount

Structured Training and Development

Free 24/7 GP Access

Long-service Awards and Exclusive Discounts

Qualifications

• Experience in retail, hospitality, or customer service is preferred.
• Proven ability to handle responsibility and lead a team.

Responsibilities

• Support the team on shift to achieve store standards.
• Deliver friendly and efficient service to customers.
• Ensure stock is replenished and shelves are organized.
• Assist with deliveries and stockroom tasks.
• Act as a keyholder for store opening and closing.

Skills

Leadership

Customer Service

Multitasking

Dependability

Job description

Lead and Inspire: Senior Retail Colleague - Part-Time (12 Hours/Week)

Location: Bilston, West Midlands, WV14 0BJ
Pay: Up to £12.50 per hour (including enhancement when covering management duties)
Hours: 12 hours per week

Step Up in Your Retail Career

At Heron Foods, every shift is an opportunity to make a real impact. As a Senior Retail Colleague, you\'ll play a key part in supporting store operations, leading by example, and ensuring our customers receive the best possible experience. With over 340 stores and growing, now\'s a great time to join a business that\'s going places.

What You\'ll Gain

We value our colleagues and offer a range of great benefits:

• Staff Discount: 10% off at Heron Foods and B&M.
• Development Opportunities: Grow your career with structured training and leadership development, including Future Flyers.
• Wellbeing Support: Free 24/7 GP access for you and your family, plus confidential emotional wellbeing services.
• Extra Rewards: Long-service awards, exclusive discounts, and a supportive working culture.

What You\'ll Be Doing

As a Senior Retail Colleague, you\'ll be hands-on and people-focused. Your responsibilities will include:

• Supporting and guiding the team on shift to achieve store standards and targets.
• Delivering friendly, efficient service and helping customers with any queries.
• Ensuring stock is replenished and shelves are neat, tidy, and well-presented.
• Assisting with deliveries and stockroom organisation.
• Acting as a keyholder, including opening and closing the store when required.

Why This Role Is for You

This is the ideal role if you enjoy variety and responsibility. Whether stepping in for management or supporting your team on the shop floor, you\'ll bring energy, leadership, and reliability to every shift.

What We\'re Looking For

We\'re looking for someone who:

• Is approachable, dependable, and motivated to lead.
• Enjoys working in a fast-paced retail setting.
• Has some experience in retail, hospitality, or customer service—especially in a team leader or keyholder role.
• Can confidently handle responsibility and multitask when needed.

Also Known As

This opportunity may be listed under other titles, such as: Senior Sales Assistant, Keyholder, Retail Team Leader, Shift Leader, Store Assistant Supervisor, Retail Floor Manager, Shop Supervisor, or Customer Service Supervisor. If you\'ve held similar roles or are ready for that next step, this could be your perfect match.

Apply Today

We\'re reviewing applications on a rolling basis, so don\'t delay. Join a team where your leadership counts.

Heron Foods is proud to be an inclusive employer.
We value diversity and welcome applicants from all backgrounds.