Senior Restaurant Host

The Wolseley Hospitality Group; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

The Wolseley Hospitality Group seeks a Maitre d' for its prestigious restaurants in London. This pivotal role includes managing table allocations, engaging with guests, and ensuring a seamless dining experience. A focus on excellent customer service and communication skills is essential for success in this position, with a supportive work environment that promotes from within.

Benefits

Generous discount across restaurants

Team-led incentive earning up to £100 in vouchers

Enhanced maternity and paternity leave

Access to mental health counselling

Advance access to earned wages

Unique training calendar with supplier trips

Qualifications

• Experience in a similar role or restaurant environment required.
• Advanced English language skills are essential.

Responsibilities

• Manage table allocations for walk-ins and bookings effectively.
• Anticipate guests' needs and communicate special requests promptly.
• Engage warmly with guests and contribute to building a loyal customer base.

Skills

Customer Engagement

Table Management

Communication

Job description

Inspired by the great boulevard cafés of Paris, Colbert is an informal neighbourhood restaurant on Sloane Square.. . **At The Wolseley Hospitality Group, We create Places where People feel they Belong.** . . **Why work with us as a Maitre d’?** . . - Enjoy a generous discount across our restaurants on food and drinks.. - Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers.. - Enhanced Maternity and Paternity leave to support working families.. - Group-wide access to mental health counselling, legal and financial advice.. - Advance access to earned wages via Wagestream.. - A unique and varied training calendar including supplier trips, masterclasses and visits. . . . Visit our career page for a detailed list of our benefits.. . **We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture.** . . **The role of a Maitre d’:**. . - Take responsibility for a smooth table allocation for both walk-ins and bookings in all restaurant sections, managing turn times effectively.. - Anticipate guests’ needs, timely communicating any special requests to floor and kitchen – be proud to coordinate all departments!. - Contribute to building a regular customer base, warmly engaging with guests from door to table and beyond - you are our greatest asset!. . . **The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.**

Experience: Required
Languages: English – Advanced
Employment: Full-time
Schedule: Fully flexible
Salary: from £18.21 hourly
Starting time: Immediate start!

About The Wolseley Hospitality Group:

The Wolseley Hospitality Group operates some of London’s best-loved restaurants. Today, the portfolio comprises The Wolseley, The Delaunay, Brasserie Zédel, Colbert, Fischer's, Bellanger and Soutine.