Senior Resilience Analyst - Retail

Lorien; Watford; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading global retailer is seeking a Senior Resilience Analyst to enhance crisis management and business continuity efforts. This hybrid role in Watford focuses on operational resilience, working closely with various stakeholders to develop frameworks and engage in significant disruptions. The ideal candidate will bring experience in crisis management and strong communication skills, along with familiarity with process mapping tools.

Qualifications

• Experience in crisis management, business continuity, or operational risk.
• Strong communication and stakeholder engagement skills.
• Ability to simplify complex resilience concepts for diverse audiences.

Responsibilities

• Support the delivery of enterprise-wide resilience plans and testing strategies.
• Engage with operational teams during significant disruptions.
• Facilitate training, workshops, and post-incident reviews.
• Maintain and develop incident management materials across business units.
• Collaborate with IT on technology resilience, disaster recovery, and cyber response.

Skills

Crisis management

Business continuity

Stakeholder engagement

Process mapping tools

Tools

MS Visio

Job description

Senior Resilience Analyst - Retail - 12 month contract - Inside IR35 - Watford - Hybrid

A leading global retailer is seeking a Senior Resilience Analyst to support and deliver its Crisis Management and Business Continuity programs. This role is integral to the company's Enterprise Resilience strategy, helping to build operational readiness and ensure rapid recovery from disruption.

You'll work closely with stakeholders across corporate and divisional functions to develop frameworks, lead workshops, conduct post-incident reviews, and maintain critical documentation. You'll also play a key role in supporting crisis response efforts and enhancing resilience maturity across the organisation.

Key Responsibilities

• Support the delivery of enterprise-wide resilience plans and testing strategies.
• Engage with operational teams during significant disruptions.
• Facilitate training, workshops, and post-incident reviews.
• Maintain and develop incident management materials across business units.
• Collaborate with IT on technology resilience, disaster recovery, and cyber response.
• Contribute to Business Continuity lifecycle activities, including BIAs and process mapping.

What You'll Bring

• Experience in crisis management, business continuity, or operational risk.
• Strong communication and stakeholder engagement skills.
• Ability to simplify complex resilience concepts for diverse audiences.
• Tech-savvy with experience in process mapping tools (e.g., MS Visio).

This is a unique opportunity to join a team that safeguards operations, supports recovery, and builds resilience across a dynamic global business.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.