Senior Residential Support Worker - Phoenix House

Hexagon Care Services; Blackpool; On-site; GBP 30,000 - 35,000; Full time

Job summary

A national provider of care services is seeking a Senior Residential Support Worker for Phoenix House in Blackpool. The role involves supporting young people in various activities and managing challenging behaviours. Candidates should have at least 12 months of experience in a children's residential home. This full-time position offers a salary between £30,500 and £34,100, along with comprehensive benefits including free parking and a pension.

Benefits

Death in Service (4x salary)

Free, on-site parking

Electric vehicle scheme

Employee Assistance Programme

GP Hero access

Blue Light Card

Long Service Payments

Cycle to Work Scheme

Ofsted outstanding bonus payment

Pension

Qualifications

• At least 12 months experience in a children’s residential home.
• Passionate about safeguarding and inspiring young people.
• Flexible to work shifts, including sleep ins.

Responsibilities

• Support young people in daily activities and appointments.
• Manage challenging behaviours with senior staff support.
• Create a safe and nurturing home environment.

Skills

Safeguarding young people

Managing challenging behaviour

Team leadership

Education

Experience in residential home for children (12+ months)

Job description

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Senior Residential Support Worker - Phoenix House, Blackpool

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Client:

Hexagon Care Services

Location:

Blackpool, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

b49be280aacc

Job Views:

5

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Job Summary

Job Title: Senior Residential Support Worker
Location:Phoenix House Children’s Home – Blackpool
Hours: 40.5 hours per week
Salary: £30,500 - £34,100 (depending on experience and qualifications) *
Earnings:£35,675 - £39,275 (based on 10 sleep ins per month)
Shift Pattern: 1 shift on, 2 shifts off
Shift Pattern: 8am – 11pm followed by a sleep in after every shift, with a handover the following day between 8am – 8:30am
Annual Leave Entitlement: 251.1 hours

About Hexagon Care
Hexagon Care Services is a national provider of residential care, education, and therapy for young people. With over 80 homes and schools across England, we collaborate closely with local authorities to provide specialised services, including therapeutic care, crisis intervention, and support for children with social, emotional, and behavioural difficulties. Our mission is to offer safe, stable environments where young people can build resilience and develop skills for a brighter future.

The Role
We’re looking for a Senior Residential Support Worker to join our dedicated team at Phoenix House Children’s Home. This role is perfect for someone with at least 12 months’ experience in a children’s residential home, who is passionate about making a real impact. Working alongside an experienced and supportive management team, you’ll play a key role in creating a positive, nurturing home environment where young people feel safe, supported, and empowered.

Key Responsibilities

• Support young people in a range of activities, including cooking, cleaning, outings, and taking part in games and appointments.
• Manage challenging behaviours effectively and professionally, with support from senior staff and therapeutic services.
• Create a safe, supportive, and nurturing environment for young people, ensuring they feel heard and valued.
• Collaborate with psychologists and the therapy team to establish appropriate boundaries and strategies for supporting the children in your care.

What We’re Looking For:

• A genuine passion for safeguarding, motivating, and inspiring young people.
• Ability to demonstrate and lead by example, sharing best practices with your team.
• Experience with challenging behaviour, with the ability to handle such situations calmly and professionally.
• Flexibility to work shifts, including evenings, weekends, and sleep-ins.
• Experience of working in a residential home for children is essential for the role (minimum of 12 months experience) having a relevant qualification is advantageous, although not essential. Please contact our recruitment team if you have experience but are not qualified and want to ask any questions.

Benefits of Working at Hexagon Care Services:

• Death in Service (4x salary)
• Free, on-site parking
• Electric vehicle scheme
• Free access to Employee Assistance Programme
• Free access to GP Hero
• Blue Light Card
• Long Service Payments
• Cycle to Work Scheme
• Ofsted outstanding bonus payment
• Pension

*Please note the above figures are based on holding an equivalent qualification. If you do not have this qualification but have the 12+ months experience working specifically in a children's home, please do get in contact with us.

What Our Ofsted Inspection Says:

"An experienced, caring and committed manager manages the home."

"One parent said, ‘There is nothing they could do better.’"

"Two children had lived at the home for over five years and made significant progress in all areas of their lives."

Additional Information:

Please note, Hexagon Care Services does not hold a sponsorship licence and as such we are unable to support any candidates who do not already have right to work. This is a permanent position, if you have right to work but with an expiry date, we are more than welcome to receive your application but please note you would only be eligible for an interim contract linked to your RTW expiry.