Senior Residential Support Worker - Alham House

Shaw Trust; Ilminster; On-site; GBP 24,000 - 30,000; Full time

Job summary

A nonprofit organization in Ilminster is seeking a Senior Support Worker to oversee daily operations, lead shifts, and provide support to children and staff. Responsibilities include mentoring, training, and ensuring a nurturing environment. The ideal candidate has experience with children and strong interpersonal skills. Benefits include a competitive salary, comprehensive training, and opportunities for career advancement.

Benefits

Competitive salary

Attendance bonus up to £1,400

Employee Assistance Programme (EAP)

Annual leave increases with service

Flexible working patterns

Healthcare cash back scheme

Referral bonus

Discounts on shopping and holidays

Cycle to Work scheme

Qualifications

• Previous experience working with children and young people in a similar setting is essential.
• Ability to engage with children and work collaboratively with colleagues.
• Willingness to handle challenging situations.

Responsibilities

• Oversee the work of Support Workers and Night Support Workers.
• Lead shifts, ensuring all tasks and responsibilities are completed.
• Build positive relationships with children, providing emotional support.
• Assist in the training and development of staff.

Skills

Interpersonal skills

Team leadership

Calm demeanor

Emotional support

Job description

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Client:

Shaw Trust

Location:

Ilminster, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

9ee664fbaa65

Job Views:

9

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

The Role

As a Senior Support Worker, you will play a crucial role in working alongside managers to oversee the daily operations of the home, ensuring that both day and night shifts run smoothly. You will provide direct support to the children, act as a mentor and supervisor to staff and take the lead in maintaining and safe, nurturing environment.

Key Responsibilities

· Supervision and Leadership: Oversee the work of Support Workers and Waking Night Support Workers, providing guidance, support and supervision.

· Shift Management: Lead shifts, ensuring all tasks and responsibilities are completed effectively and efficiently.

· Nurturing Support: Build positive relationships with children, providing emotional and practical support and create an environment where our children feel safe and loved.

· Training and Development: Assist in the training and ongoing development of staff, promoting best practices in child care and support.

· Professional Parenting: Promote, and support the physical, emotional, social, and cognitive development of our children.

· Support and Reassurance: Provide emotional and practical support to children who may wake up during the night, addressing any concerns or anxieties.

· Record Keeping: Maintain records detailing the journey of our children, in a way that is thoughtful and meaningful.

· Making Memories: Provide our children with the opportunities and experiences to make happy memories.

Qualifications and Skills

Previous experience working with children and young people in a similar setting is essential for this role to best support our children and young people.

We are looking for individuals with strong interpersonal skills, the ability to engage with children and work collaboratively with colleagues and other professionals. You will have the confidence to handle challenging situations with patience and a calm demeanour and believe that every day is a new day. You will be able to lead a team to achieve positive outcomes, providing them with guidance and mentorship to develop in their roles.

You must be willing to work shifts including evenings, weekends and bank holidays.

What We Offer

· A comprehensive training course to start you in your career with Homes2inspire.

· A collaborative and supportive team environment.

· Wellbeing Support – Employee Assistance Programme (EAP) available 24/7 and an Internal Wellbeing Team who are on hand to provide professional and practical help and support.

· A competitive salary and benefits package including opportunity to earn up to £1,400 attendance bonus in addition to the base salary.

· Annual leave package which increases with length of service and opportunity to purchase additional leave.

· Opportunities for career advancement within the organisation including further training and promotional opportunities.

· Family friendly, flexible working patterns to ensure a good work life balance.

· Medicash – claim back an annual cost of everyday healthcare such as dental, optical treatment and specialist treatment for yourself and family members.

· Refer a Friend scheme – Earn a £500 bonus each time you refer the right candidate to us.

· Shopping, Cinema and Holiday discounts – You can also sign up for the Blue Light card offering additional online and in store savings.

· Cycle to Work scheme which offers a cost-effective way of getting new cycling equipment.

· Subsidised days out with our children and young people, creating lasting memories!

How to Apply

If you are passionate about working with children and making a positive impact in their lives, we would love to hear from you.