Senior Residential Support Worker

Corus Consultancy; West Bromwich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A dedicated care organization in West Bromwich is seeking an experienced Senior Residential Support Worker to support management and lead care staff. In this role, you will mentor less experienced staff, build trusting relationships with young people, and ensure high standards of care. Responsibilities include leading shifts, implementing care strategies, and promoting positive behaviours. The ideal candidate has a Level 3 Diploma in Residential Childcare and 1-2 years of relevant experience. Competitive salary and ongoing training opportunities are included.

Benefits

Ongoing training and professional development

Clear pathway to leadership roles

Supportive management culture

Competitive salary with additional payments

Staff wellbeing support

Qualifications

• 1-2 years' experience in a residential childcare setting.
• Experience mentoring or supporting junior staff.
• Enhanced DBS Check required.

Responsibilities

• Lead shifts and delegate tasks for daily operations.
• Support children with routines and emotional well-being.
• Promote independence and positive behaviour in young people.

Skills

Leadership

Emotional intelligence

Relationship building

Team collaboration

Education

Level 3 Diploma in Residential Childcare or equivalent

Job description

The Role:

We are looking for an experienced and motivated Senior Residential Support Worker to support the management team and help lead our dedicated care staff. You will act as a role model for both young people and colleagues, leading shifts, guiding less experienced staff, and ensuring a high standard of care is maintained at all times.

Key Responsibilities:

• Lead shifts and delegate tasks to ensure effective daily operations
• Support children and young people with routines, activities, and emotional well‑being
• Build strong, trusting relationships with young people, promoting safety and stability
• Provide guidance and support to Residential Support Workers and new team members
• Support the implementation of care plans, risk assessments, and behaviour management strategies
• Promote independence, life skills, and positive behaviour using trauma‑informed approaches
• Ensure safeguarding practices are consistently followed and reported
• Maintain accurate records, logs, and reports in line with policies and regulations
• Work collaboratively with families, social workers, and external professionals
• Participate in team meetings, supervision, training, and development opportunities

About You:

• Committed to improving the lives of children and young people
• Confident and capable of taking the lead during shifts
• Resilient, calm under pressure, and emotionally intelligent
• Skilled in building relationships and guiding others
• A strong team player with a proactive and flexible attitude

Essential Requirements:

• Level 3 Diploma in Residential Childcare (or equivalent)
• At least 1-2 years' experience working in a residential childcare setting
• Experience of mentoring or supporting junior staff
• Enhanced DBS Check
• Full UK Driving Licence (desirable but not essential)

What We Offer:

• Ongoing training and opportunities for professional development
• Clear pathway to leadership roles
• Supportive management and team culture
• Competitive salary plus sleep‑in and unsocial hours payments
• Staff wellbeing support and additional benefits