Senior Reporting Specialist

Berkeley Square IT; City Of London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading public sector organisation in London is seeking a Senior Reporting Specialist to manage report generation and support continuous improvement processes. The role requires familiarity with ServiceNow and Power BI, along with an active security clearance. This is an urgent requirement with potential for swift onboarding.

Qualifications

• Experience generating reports using internal and external data.
• Familiarity with ITIL operational processes.
• Active security clearance is required.

Responsibilities

• Manage the generation of reports and develop supporting processes.
• Contribute to strategy and governance improvements.
• Review and quality check automated reports.

Skills

MS Excel

Power BI

ServiceNow reporting

Agile methodology

Job description

Senior Reporting Specialist — London-based, and 2 days in the office weekly. Clearance required. Inside ir35.

Fantastic opportunity with a leading public sector organisation, supporting the core infrastructure and systems that enable End User Compute Services and line of business applications.

Key Responsibilities

• Manage the generation of reports using data provided externally and internally and develop supporting processes in line with other internal processes
• You will be a key member of the strategy, governance and design capability, supporting and contributing to its continuous improvement.
• Review and quality check automated reports, identify any risks and issues and raise appropriately
• Have an open-minded, scientific, sceptical approach to determining causes of failures and poor performance - Making Effective Decisions
• Ability to seamlessly integrate with existing 3rd-party supplier relationships
• A high degree of familiarity and knowledge of MS Excel and the Office suite. This includes Power BI (at least lower intermediate level)
• A working knowledge of reporting functionality within ServiceNow, including basic knowledge of Performance Analytics module
• Ability to dot walk within ServiceNow native reporting environment, create dashboards and share them with users
• A high-level understanding of operational processes such as ITIL and modern digital support teams
• Familiarity with Agile methodology and appreciation for iterative, continuous improvement

This is an urgent requirement and our client will move quickly for the right person. If you have active clearance please apply for immediate consideration.