Senior Repairs Planner

Niyaa People Ltd; Greater London; On-site; GBP 40,000 - 46,000; Full time

Job summary

A leading social housing contractor is seeking a Senior Repairs Planner in High Wycombe on a permanent contract. This role involves managing a team, optimizing scheduling, and ensuring service performance. Successful candidates will possess strong experience in workforce planning and a deep understanding of KPIs.

Benefits

Generous holiday package

Other great benefits

Permanent employment

Qualifications

• Proven experience in a senior scheduling or coordination role.
• In-depth knowledge of scheduling tools with mobile teams.
• Ability to manage and mentor teams.

Responsibilities

• Managing and directing the team of planners daily.
• Analyzing job allocations to optimize travel and productivity.
• Liaising with subcontractors and clients for appointments.

Skills

Experience in scheduling

Workforce planning

Knowledge of KPIs

Team management

Familiarity with multi-trade environments

Tools

Scheduling tools

Job description

I am currently looking for a Senior Repairs Planner in the High Wycombe area to work for a well-established social housing contractor, on a permanent contract.

Ideally, I'm looking for a Senior Repairs Planner who has:

• Proven experience in a senior scheduling, workforce planning, or coordination role within reactive maintenance or facilities management
• In-depth knowledge of scheduling tools and experience working with mobile field teams
• Understanding of KPIs and service performance
• Experience managing or mentoring teams in an operational setting
• Familiarity in multi-trade environments desirable

The duties of the Senior Repairs Planner are:

• Managing the team of planners, providing day to day direction and coaching
• Training new staff and providing performance feedback
• Analyse operative home locations against job allocations to optimise travel time, reduce costs, and increase productivity
• Identify and report recurring issues such as incomplete works, missed appointments, or delays in job progression
• Monitor field team attendance, reporting late starts, early finishes, or no-shows to the Response Supervisor for follow-up
• Proactively identify works that may fall outside the scope of contract and flag to relevant managers for assessment and commercial review
• Liaising with subcontractors, clients and suppliers to schedule appointments

In return, the Senior Repairs Planner will get:

• 40,000 basic salary (depending on experience)
• Permanent employment
• Generous holiday package
• Other great benefits that come with a permanent package

If you're interested in this Senior Repairs Planner role, please apply online or call Alex on (phone number removed).