Senior Relationship Manager, Commercial Mid-Market

NatWest Group; Lincoln; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Join a leading banking institution as a Senior Relationship Manager in their Commercial Mid-Market sector. You will be responsible for managing a portfolio of commercial banking clients, ensuring exceptional service, and driving sales growth. This hybrid role involves client interactions, collaboration with team members in Lincoln, and aims to deliver long-term value for customers.

Qualifications

• Experience in commercial banking and relationship management required.
• Proactive with a strong understanding of SME businesses.
• Ability to communicate effectively with senior colleagues.

Responsibilities

• Manage and develop a defined portfolio of commercial banking customers.
• Drive sales activity and deliver exceptional customer service.
• Identify and grow new business opportunities while maintaining relationships.

Skills

Commercial banking knowledge

Financial analysis

Interpersonal skills

Education

Diploma in Lending Skills

Job description

Senior Relationship Manager, Commercial Mid-Market

Join us as a Senior Relationship Manager in Commercial Mid-Market

• We’re looking for someone to manage and develop a defined portfolio of our commercial banking customers some within the leisure sector
• You’ll be managing clients effectively while also maintaining a visible and positive presence in other parts of the business and the external market
• With your commitment to succeed, we’ll help you to achieve relevant qualifications to allow you to excel in your role
• Your time will be split between client meetings at their premises, collaborating with colleagues in our Lincoln office, minimum two days a week, or as required, with the remainder working remotely

What you'll do

In this fast-paced role, you’ll build and maintain strong relationships with your portfolio of customers. Specialising in commercial banking, we’ll look to you to drive sales activity and deliver a proactive and exceptional customer service, providing products and services which meet their needs. Additionally, you’ll develop and maintain working relationships with key business and functional partners, to ensure a cooperative approach to relationship management and lead generation.

You’ll also be:

• Designing and delivering a strategy to identify sources of new business and manage and grow existing relationships
• Identifying and meeting customer needs and making sure our pricing is fair and transparent
• Taking ownership for and regularly contributing to the delivery of business goals
• Working together to build trust and long-term sustainable value for customers and colleagues

The skills you'll need

In this role, you’ll need to have specific knowledge and experience of commercial banking. We’ll also be looking for you to have experience of building strong relationships with customers and a good understanding of SME businesses along with a proactive approach and commercial awareness.

Due to the nature of the role, it’s essential that you hold a Diploma in Lending Skills professional qualification or be prepared to work towards this qualification within the first 12 months of taking up the role.

We’d also like you to have:

• Sound knowledge and experience in financial analysis, credit stewardship and a detailed understanding of the banking sector
• Strong interpersonal skills, with the ability to communicate with senior colleagues
• The ability to build trust with customers and contribute to a collaborative and enthusiastic working environment within our team

Hours

35

Join us as a Senior Relationship Manager in Commercial Mid-Market

• We’re looking for someone to manage and develop a defined portfolio of our commercial banking customers some within the leisure sector
• You’ll be managing clients effectively while also maintaining a visible and positive presence in other parts of the business and the external market
• With your commitment to succeed, we’ll help you to achieve relevant qualifications to allow you to excel in your role
• Your time will be split between client meetings at their premises, collaborating with colleagues in our Lincoln office, minimum two days a week, or as required, with the remainder working remotely

What you'll do

In this fast-paced role, you’ll build and maintain strong relationships with your portfolio of customers. Specialising in commercial banking, we’ll look to you to drive sales activity and deliver a proactive and exceptional customer service, providing products and services which meet their needs. Additionally, you’ll develop and maintain working relationships with key business and functional partners, to ensure a cooperative approach to relationship management and lead generation.

You’ll also be:

• Designing and delivering a strategy to identify sources of new business and manage and grow existing relationships
• Identifying and meeting customer needs and making sure our pricing is fair and transparent
• Taking ownership for and regularly contributing to the delivery of business goals
• Working together to build trust and long-term sustainable value for customers and colleagues

The skills you'll need

In this role, you’ll need to have specific knowledge and experience of commercial banking. We’ll also be looking for you to have experience of building strong relationships with customers and a good understanding of SME businesses along with a proactive approach and commercial awareness.

Due to the nature of the role, it’s essential that you hold a Diploma in Lending Skills professional qualification or be prepared to work towards this qualification within the first 12 months of taking up the role.

We’d also like you to have:

• Sound knowledge and experience in financial analysis, credit stewardship and a detailed understanding of the banking sector
• Strong interpersonal skills, with the ability to communicate with senior colleagues
• The ability to build trust with customers and contribute to a collaborative and enthusiastic working environment within our team

Hours

35

Job Posting Closing Date:

30/06/2025Ways of Working:Hybrid

About the company

NatWest Group plc, is a majority state-owned British banking and insurance holding company, based in Edinburgh, Scotland.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at [e-mail] or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at [e-mail] or 407-000-0000.