Senior Regulatory Compliance Officer

Royal Borough of Greenwich; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity awaits in a dynamic team focused on investigations and consumer protection. As a Senior Regulatory Compliance Officer, you will play a crucial role in enforcing Trading Standards regulations, particularly concerning illicit tobacco and vape enforcement. This role offers the chance to develop your skills through a Level 6 apprenticeship, paving the way for a rewarding career in Trading Standards. Join a team that values attention to detail and organizational skills, and make a real impact in protecting consumers and supporting good businesses.

Qualifications

• Must complete Level 6 Trading Standards Professional apprenticeship.
• Sufficient maths and English skills required for apprenticeship access.

Responsibilities

• Conduct formal interviews of traders and take statements from consumers.
• Seize substantial quantities of illicit goods.

Skills

Attention to Detail

Organizational Skills

Interpersonal Skills

Report Writing

Confidentiality

Education

Two A Levels or Equivalent

Level 6 Trading Standards Professional Apprenticeship

Tools

Intelligence Database

Job description

This is an exciting opportunity for someone interested in investigations and consumer protection to be part of an award-winning, dynamic team within the Royal Borough of Greenwich.

You will be an apprentice embedded within the Trading Standards team. Trading Standards enforce regulations that protect customers and good businesses. This includes criminal investigations of rogue traders, tackling counterfeit and unsafe goods, and ensuring businesses act fairly within legal requirements.

As a Senior Regulatory Compliance Officer, you will focus on Trading Standards, with an emphasis on illicit tobacco and vape enforcement within a division that covers a wide range of regulatory services.

The role requires attention to detail and the ability to act confidently with a diverse range of traders and consumers. Responsibilities include taking statements from vulnerable consumers, conducting formal interviews of traders, and seizing substantial quantities of illicit goods. Good organisation skills and the ability to prioritise are essential. You must behave sensitively around others and maintain confidentiality where needed. You will be expected to write clear, concise reports and record activities accurately on an intelligence database.

It is a requirement of the position that you complete the Level 6 Trading Standards Professional apprenticeship. This will enable you to progress within the Trading Standards Qualification Framework and potentially become a fully qualified Trading Standards Officer (TSO). There is currently a national shortage of TSO’s, offering a wide range of career opportunities for qualified officers.

To be eligible for the government funding required for this programme, you must prove:

• You have been a resident in the UK for at least the previous three years before the start of the apprenticeship.
• If granted leave to remain, this must cover the entire duration of the contract.

If shortlisted, you will need to demonstrate sufficient maths and English skills to access the apprenticeship course, as well as having completed two “A” levels or equivalent qualification/experience. Additional information will be provided when necessary.

For an informal discussion about this opportunity, please contact Cenred Elworthy at [e-mail] or call 020 8921 8180.

To apply, please click the Apply Now link below.